Build and maintain dashboards and reports, monitor KPIs, analyse website, social, CRM and third-party data, and translate insights into actionable recommendations. Support website content, templates and user journeys for accessibility and quality, test releases, resolve issues, and contribute to SEO, usability and overall digital experience.
Location: Sheffield/London Hybrid Working
(Expectation that you will attend an office 2 days per week)
Contract: Permanent
Salary: Up to £32,000 Sheffield and up to £36,000 London
Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri)
THE ROLE
We are looking for a Digital Marketing Content & Data Analyst to join our Marketing team to deliver a positive online experience for customers and actionable insights for our team.
In this role, you will create and maintain dashboards and reports, monitor performance against agreed KPIs and analyse trends across website, social, CRM and third-party data sources. You will help develop consistent measurement frameworks, improve reporting processes and translate complex data into practical recommendations that support better decision-making, campaign performance and customer journeys.
You will also support the development, maintenance and improvement of our website, ensuring content, templates, components and user journeys meet accessibility, governance and quality standards. Working with internal teams, external agencies and technical partners, you will help test new website features, support release activity, resolve issues and contribute to ongoing improvements in SEO, usability and digital experience.
You will be able to demonstrate clear communication, good attention to detail, confidence working with data, and a collaborative approach to improving digital channels.
Please click on this Job Description to find out more details.
Key Benefits
Click here for a complete list of benefits
- 30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday
- 15% employer pension contribution
- Flexible working
- Cycle to work scheme, healthcare cash plan, Group Income Protection and life assurance
- Paid voluntary days, maternity, paternity, adoption, and shared parental leave
- Benefits designed to suit your lifestyle - from discounts on retail and dining, to health and wellbeing, travel, and technology...and plenty more
About
The British Business Bank is an established and influential institution with a key mission of driving sustainable growth and prosperity throughout the United Kingdom. It plays a vital role in supporting access to finance for smaller businesses, facilitating their development and contributing to the transition towards a net zero economy. Since its inception in 2014, the British Business Bank has functioned as a government-owned economic development bank, operating independently to fulfil its objectives. It collaborates with over 200 delivery partners, including high street, digital, specialist, and challenger banks, venture capital and private debt funds, as well as fintech platforms, to implement its programs effectively. With offices in Sheffield and London, the British Business Bank currently employs approximately 550 individuals. As an organisation that values flexibility, wellbeing and collaboration, the British Business Bank introduced a hybrid-working model in 2020. Our colleagues typically spend an average of 2 days per week working in our offices, striking a balance between the advantages of remote work and the benefits of in-person collaboration. The successful candidate for this role should be able to commute to our office (unless specified). At the British Business Bank, we aim to represent the communities we serve, firmly believing that different perspectives make us stronger. We strongly encourage applications from individuals with varied experiences and backgrounds. As a Disability Confident employer, we commit ourselves to having an inclusive, equitable and accessible recruitment process supporting applicants and employees, making reasonable adjustments whenever it is feasible.
British Business Bank London, England Office
8 Salisbury Square, London, United Kingdom, EC4Y 8AP
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