Digital Engagement Executive

Who are we?

We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.

What will you be doing?

What will you bring?

As a Digital Engagement Executive, you’ll play a key role in working with colleagues across Marketing to deliver targeted B2B campaigns and communications that power our contact strategies - reaching the right brokers and customers at the right time with digital first, personalised content that drives Unum UK’s growth plans.

Key Responsibilities:

•    Help create automated nurture journeys and contact plans that help attract, retain, and engage brokers and customers. 
•    Deliver personalised digital campaigns across email, social and other channels to support ABM goals. 
•    Track performance, spot trends, and adjust tactics to improve engagement and conversions. 
•    Share clear insights and ideas to improve results and test new tools to increase efficiency. 
•    Keep digital content up to date and make improvements that support a better user experience working closely with the Digital Marketing team.

Key Skills:

•    Strong understanding of segmentation, personalisation and customer journey mapping to support effective targeting and engagement. 
•    Excellent written and verbal communication skills, with strong attention to detail and organisational capability. 
•    Familiarity with marketing automation tools and CRM systems, alongside competence in digital analytics platforms such as Google Analytics 4 to track performance, interpret trends and provide clear, insight led recommendations. 
•    Proactive, curious and comfortable adopting new tools, testing ideas and continuously improving marketing effectiveness. 
•    Confident collaborating with internal stakeholders, external suppliers and cross functional teams.

The successful candidate can expect: 
•    Generous Bonus 
•    Healthcare Cash plan Level 1 Funded
•    DC pension scheme 
•    Life, medical and income Insurance 
•    Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion 
•    27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays) 
•    Salary sacrifice electric car scheme with on site charging facilities.  
•    Free Shuttle Bus from Dorking Train Station
 

#LI-AM1  #LI-Hybrid

Why join us?

At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.

As a part of our commitment to creating an inclusive workplace, we actively encourage applications from those with disabilities and those with long-term health conditions.

If you meet the essential criteria for the role and choose to opt in to the scheme during your application, you will be offered an interview under the Disability Confident Scheme.

If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected].

We are proud to be a Disability Confident Employer.

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