At FPC Global, our people are our greatest asset. We’re a fast growing, cutting-edge global consultancy where collaboration, innovation, and ambition come together to deliver exceptional outcomes across the full building lifecycle.
As we continue our growth to meet increasing client demand, our specialists teams are expanding across the UK, Americas, EMEA, India and APAC with a focus on Corporate Real Estate, Commercial Development, Technology and Datacenters.
Why FPC? We partner with the most exciting ambitious clients to deliver integrated, advanced technology and engineering services - setting new benchmarks for sustainability, digital transformation and building performance. We thrive in complex industries and global organisations, driving the digitisation of large scale real estate portfolios investing in optimised, cyber secure, data driven building performance.
We believe great ideas can come from anywhere. That’s why we foster a culture where voices are heard, initiative is encouraged, and careers are built with purpose.
Job DescriptionWe are looking to solve a critical industry gap: transitioning traditional Facilities Management into a digitally enabled, secure, and data-driven operation. We are seeking an "Evolutionary Technologist" - someone who understands the heritage of MEP and FM services but possesses the technical expertise to define and execute a global IoT Operations strategy.
In collaboration with a talented technical team, you will be responsible for setting operational and cybersecurity governance frameworks, leading incident and vulnerability response, and driving cultural change so that cybersecurity is embedded as a core responsibility across operational teams - not treated as an afterthought or purely an IT concern.
Advisory Mindset
This is a high-impact project lead role requiring strong IoT/OT expertise, strong stakeholder management skills, and the ability to operate confidently at both strategic and operational levels within complex, multinational real-estate environments.
We are seeking talented ambitious candidates with the experience and practiced methods for problem solving complex challenges and to present iterative findings and recommendations in a distilled format. To drive high impact change with our exciting clients.
Role Overview
Serving as the primary Point of Contact (PoC) for IoT Operations, you will bridge the gap between physical engineering and digital operations. You will be responsible for creating and refining the technical processes, playbooks, and guidance necessary to manage Operational Technologies (OT) across a large-scale estate.
Key Responsibilities
1. Team Leadership & People Development
As a senior leader in the Technical Consulting function, you will be responsible for managing, developing, and supporting your team:
Line management, coaching, and development of technical Digital Building consultants.
Performance management through objective-setting, delegation, communication, and structured appraisals.
Developing capability and growth plans using FPC’s learning and development programmes, ensuring the team’s skills evolve to meet current and future portfolio needs.
Monitoring skills, compliance, utilisation, and performance against KPIs and strategic objectives.
Supporting effective resource allocation across Technical Consulting contracts with attention to commercials and delivery demands.
Supporting recruitment through interviews, technical assessments, and scoring.
2. Technical Delivery Leadership
You will lead the delivery of high-quality, technically sound Digital Buildings and IoT Operations consultancy services:
Build and maintain strong client relationships, understand business objectives, and translate them into actionable technical tasks.
Lead delivery to ensure time, cost, scope, and quality expectations are consistently exceeded.
Oversee delivery quality across the IoT/OT consulting portfolio, ensuring alignment to project scope, SLAs, KPIs, and all contractual obligations.
Provide senior technical oversight for IoT/OT system architecture, communication protocols (BACnet, Modbus), networking layers, FDD, metering, controllers, alarm management, and integration into cloud and enterprise systems.
Ensure technical compliance with cybersecurity controls: for example, compliance in operations, exception handling, incident response, credential policies, firmware management, and vulnerability remediation.
Support risk identification, reporting, evaluation, and mitigation across all projects and programmes.
Ensure proactive management of risks to people, finances, reputation, and operational continuity.
Work closely with Program Management to ensure commercial awareness of all contracts and accurate reporting on delivery status.
3. IoT Operations Strategy & Technical Governance
Develop operating models and governance frameworks to maximise the value of building technology across global portfolios.
Define IoT/OT Standard Operating Procedures (SOPs/MOP’s), maintenance models, lifecycle strategies, and operational compliance processes.
Critically review and refine technical guidance for transition from projects to operations, ongoing system maintenance in operations, and vendor performance standards.
Provide technical leadership on IoT/OT cybersecurity alignment with enterprise risk frameworks.
Contribute to development of new capabilities, including inputs to the Innovation Board, policy improvements, and technical governance enhancements.
4. Business Development & Market Engagement
As a senior figure within the consultancy function:
Support bid responses, tender evaluations, SoW creation, and proposal development.
Assess technical viability and scope alignment for all proposals.
Participate in client presentations and solution discussions where required.
Maintain and nurture stakeholder relationships essential for retention and growth.
Represent FPC in industry forums and partner engagements, supporting brand reputation and market positioning.
5. Leadership & Contribution to the Wider Business
Uphold and promote FPC’s mission, values, and culture — fostering trust, accuracy, innovation, collaboration, and enjoyment.
Maintain professional conduct, integrity, and excellence when representing FPC internally and externally.
Support continuous improvement initiatives, identifying opportunities for enhancements in governance, delivery, processes, and capability.
Maintain awareness of industry trends, technologies, and market developments.
Support preparation of leadership reports, including monthly and quarterly performance updates.
Ensure compliance with Health & Safety, ISO 9001, ISO 14001 and all internal policies.
Strong stakeholder management experience with the ability to translate business needs into technical deliverables.
Proven consulting ability to shape and implement IoT/OT operating models at enterprise scale.
Extensive experience with smart building technologies, including sensors, controllers, metering, FDD, alarm management and OT/IT integration.
Strong knowledge of IoT/OT architecture, protocols (BACnet, Modbus), and smart-building data models.
Deep understanding of OT/IoT cybersecurity controls and operational risk frameworks.
Experience defining MOPs, SLAs, maintenance and vendor performance models for OT systems.
Industry & Technical Background
8–10+ years experience in digital buildings, smart buildings, OT/IoT systems or related fields.
Experience delivering technical consultancy for global portfolios across commercial real estate, pharma, industrial or data centres.
Expertise in managing complex multi-vendor environments with layered governance.
Experience developing coordinated smart-building and MEP controls designs.
Bachelor’s or Master’s degree in a relevant field (or equivalent professional experience).
Professional certifications desirable (LEED AP, WELL AP, WiredScore, BREEAM, etc.).
Competent with Google Suite.
Additional Information
Working Location
A UK based role serving global clients, requiring flexibility, some travel, and cross-time-zone collaboration.
Top Skills
FPC Group London, England Office
The Stanley Building, 7 Pancras Square, Kings Cross, London, United Kingdom, N1C 4AG
