Key areas in which results must be achieved in order to fulfill the overall purpose of the job – the key outputs of the job.
Provide third line technical application support for internal and external users
Coordinate the investigation and estimation of business change requests to existing or new Freeview Play Services
Ensure all product enhancement requests and open support issues are prioritized and addressed
Establish
and maintain a deep and up to date knowledge of each application,
working with business unit end users to understand needs
Maintain a
central repository of test collateral for each application, ensuring
projects deliver new test scripts (e.g. Business Process Tests, System
Tests, Unit Tests and Performance Tests) in a standard and comprehensive
format
Ensure each test release exercises a full regression test utilising the associated test collateral
Undertake Service Transition, Project Delivery and Application Lifecycle Management activities
Contribute to new software applications initiatives and the management and governance of supplier delivery
Maintain relationships with key users of business applications and system owners
Working
as part of a DevOps team to design and deliver technical solutions
specified through agile project methodologies using tools like Jira and
Confluence
Execute code deployment, through testing, staging and production platforms
Carry
third line support activities on fault investigations through the
interpretation of monitoring analysis. The production of root cause
analysis and post incident reports
Develop workflow and deployment
automation tools in support of dynamic service creation across multiple
application and monitoring components
Ensure system deployments, software developments and access/authentication adhere to best practice security models
Support development estimation activities and showcase deliveries.
Partake in effective communications with senior stakeholders, third party suppliers and the board
Implement
control measures and regular reporting and take corrective actions as
necessary to maintain the delivery of benefits and ensuring monitoring
and meeting of financial targets.
Promote an effective Safety, Health
and Environment culture, to ensure a safe and healthy working
environment within area of operation
Maintain a secure working
environment in line with ISO270001, and the requirements of the
Information Security Management System in order to protect individuals,
information and assets
Degree level of education or equivalent industry sector experience.
Strong Linux server management skills
Strong
cloud server management skills in at least one of AWS, Azure or
Google. Demonstrable ability with tools like Terraforms to manage
infrastructure deployment
Strong skills in configuration management tools like: Puppet / Chef / Ansible / Consul
Demonstrable experience of software development methodologies, including the use of code management through systems like Git
Experience of Docker and containerisation
Good
working knowledge of agile project methodologies, supporting effort
estimations, leading spike activities and showcase presentations
Demonstrable evidence of successful resource planning, utilisation and management
Contact Details
Recruiter
Abhishek Joshi
Phone
442036215692
