Delegated Authority Oversight Analyst

Job Profile Summary

The DA Oversight Analyst will be responsible for supporting the effective management and oversight of delegated authority business across Chaucer, covering both Lloyd’s syndicate and company market platforms. The role supports underwriting teams in ensuring full compliance with Chaucer’s internal standards and regulatory requirements. Strong stakeholder engagement—both internal and external—is essential to the success of the wider Delegated Authority Oversight function.

Job Description

• Complete onboarding due diligence reviews for new Coverholders to Chaucer, including new Coverholder sponsorships to Lloyd’s and Central Bank of Ireland (CBI).
• Perform renewal due diligence checks for existing Coverholders in line with Chaucer’s DA framework.
• Undertake Pre-Bind Quality Assurance checks for all new and renewing delegated authority business; including binding authorities, lineslips, consortia and master policy arrangements.
• Support the team in maintaining adherence to the control framework while meeting agreed SLAs and KPIs through accurate, timely and consistent delivery of tasks.
• Monitor and triage queries sent to the centralised team mailbox, responding to queries promptly and escalating where required.
• Manage endorsement requests, including any associated ATLAS tasks.

Regulatory Responsibilities

• Ensure all delegated arrangements comply with Lloyd’s, internal Chaucer standards, and relevant regulatory frameworks (e.g., FCA, CBI).
• Demonstrate a clear understanding of regulatory requirements relating to Delegated Authority, Conduct (including Consumer Duty), Compliance, and Financial Crime.

Skills and Competencies

• Lloyd’s / London Market experience
• Effective communication skills
• Advanced Microsoft skills – Word, Excel & PowerPoint
• Strong organisational and time management skills
• Experience and knowledge of Lloyd’s systems including Atlas, DCOM, LWR and Crystal+

ABOUT US

Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.

Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website.

Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation). 
A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment.
We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.