Infopro Digital offers the best of both worlds—a global company with 4,000 employees in 17 countries generating over half a billion dollars annually, combined with the entrepreneurial spirit of a 300-person organization focused on financial services.
Our portfolio includes Risk.net, FX Markets, and other industry-leading brands, providing actionable insights and technical content to financial professionals worldwide. We prioritize innovation, collaboration, & diversity, supporting a work-life balance.
Role Overview
We currently have an opening for an ambitious individual looking for the ideal place to start their career in events.
We are looking for a Delegate Sales Operations Exec who will help us achieve our ambitious growth forecasts through supporting our global delegate sales team, globally. Our in-person and virtual events are the best in the market.
The ideal candidate will have some Operations/ Administration experience or will be looking to launch their career in this function. Previous experience in the sector is not a requirement but an interest and willingness to learn quickly about this market is. This is a unique opportunity to join a fast-growing media business.
Key Responsibilities:
- Support the Delegate Sales team in the execution of sales strategies and initiatives.
- Assist in managing the sales pipeline and customer relationships, using CRM systems to track interactions and progress.
- Provide excellent customer service to delegates to enhance their experience and drive repeat attendance at events.
- Work closely with the marketing team to coordinate promotional efforts and ensure brand alignment.
- Analyze sales data and trends to inform strategic decisions and improve performance.
- Prepare reports for management detailing sales performance and forecasting.
- Collaborate with other departments to ensure smooth operation of events.
Requirements:
- Proven experience in sales operations or a customer-facing sales role.
- Familiarity with CRM software and sales tracking tools.
- Strong analytical skills with the ability to interpret sales metrics.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment and collaborate with various departments.
- Detail-oriented with strong organizational skills.
- Passion for delivering outstanding customer service.
- Ability to manage multiple tasks and work toward deadlines.
If you possess the drive and determination to succeed in a fast-paced environment and are passionate about supporting a high-performing sales team, we would love to hear from you!
We know great people make great companies. Infopro Digital is defined by people and passion, and powered by knowledge and innovation. Everything we do is centred on trust, integrity and respect. Our collaborative approach drives creativity across our markets; and our focus on giving teams ownership allows us to build an entrepreneurial culture where our people and brands can thrive and grow.
We run a Foundation which supports a number of charities. Staff can volunteer to contribute their skills and expertise to make a meaningful difference to the lives of others.
In addition to a competitive salary we offer the following benefits:
- Flexible and hybrid working based on employee needs.
- 25 days annual leave (rising up to 30 days)
- Group personal pension plan
- Life assurance
- Interest free season ticket loan (STL)
- Private medical insurance
- Employee assistance programme
- Bonusly employee recognition
- Employee discount scheme
- Onsite monthly chair massage
- Eye-care Vouchers
- Discounted gym membership
- Agile/remote working
- Additional life assurance
- Bike to work
- Buying holiday
- Dental insurance
- Add partner to gym membership
- Health cash plan
Our foundations and values :
At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment.
Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment to promote the well-being of our teams.
Who are we
Infopro Digital is a B2B group specialising in information and technology. With a presence in 18 countries, the group has 4,000 employees of 55 nationalities.
Infopro Digital connects professional communities.
Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail.
With our solutions, our customers make informed decisions and companies develop their business and sustainable performance.
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