Data Processor

Data Processor

Yonder Data Solutions is an award-winning survey and data delivery agency based in Clerkenwell, London. We provide state of the art data capture, delivery and dashboard/ visualisation solutions. The surveys we carry out cover a very broad range of research areas and industry sectors. We conduct online and CATI (telephone) surveys and operate our own online panel YLive. We are positioned as a very experienced and trusted provider of high quality data. We have a big focus on innovation to drive growth and are proud to have won the Market Research Society (MRS) Operations Award for Best Data Solution for three consecutive years, and have recently also won the Premier Award for Operational Excellence at the MRS Operations Awards.

Further information can be found on our website: https://yonderdatasolutions.com/

Role overview

Our Data Processing Team and the quality of our data is known as first class by our clients and the best in the industry. We are looking for a driven Data Processor to support the Yonder Data Solutions  Data Processing (DP) Team. Our DP team has 13 experienced Data Processors, who are responsible for ensuring data processing runs seamlessly and tabulations and data are delivered on time to our clients. The Data Processor will report to the Associate Director, Data Processing.

The role is focused on producing accurate and quality data from surveys and requires a strong attention to detail and the ability to work with large-scale data sets. 

The DP team primarily use Unicom Quantum software, as well as Unicom Dimensions and SPSS. Full training of all software and programs will be provided.

There will be a requirement to travel to our London office, initially more frequently for training and thereafter, twice a week. 

Key responsibilities

• Support the Data Processing team to ensure the quality and timely delivery of data across online and telephone studies;
• Confidently use software, such as Quantum and SPSS, once training has been provided; and
• Ensure data protection policies are followed in line with GDPR.

Required skills and abilities

The Data Processing team pride themselves in being professional, efficient and hard-working - consistently delivering high-quality data. We expect the Data Processor to have the same professional, proactive and diligent approach to data processing; they must be willing to go the extra mile to ensure high-quality data is consistently delivered. The Data Processor must be data literate and IT literate, and have:

• Proven experience in data processing within a commercial environment;
• Quantum experience (beneficial but not essential as training will be provided);
• proficiency in Excel;
• experience in SPSS (beneficial);
• excellent attention to detail, consistently delivering work to the highest quality to required deadlines;
• excellent time management skills (with the ability to work on multiple projects at once);
• ability to work well under pressure;
• excellent interpersonal, written and verbal communication skills;
• ability to work independently and also be a great team player;
• ability to communicate clearly and confidently with the internal team (other data processors, survey managers, scripters and programmers) and with clients;
• ability to proactively solve problems and escalate issues if necessary;
• ability to follow all data processing processes meticulously; and
• ability to learn and use SPSS, VB and the unix operating

Full on-the-job and software training will be provided

Benefits

Yonder has a real buzz as we continue to grow. We reward people who help to drive that growth and support and encourage new ideas which will add value. We want you to be yourself and provide you with an encouraging and supportive environment to allow you to grow and develop too. We offer 25 days holiday (plus your birthday off if it falls during the contract period), 5% employer pension contributions, critical life insurance, private medical health insurance and other non-contractual benefits such as volunteering leave, financial advice sessions and an annual wellbeing allowance.

Interview process

If you are successful following the screener stage, the interview process will be as follows:

• First stage: 45 min virtual interview with the team
• Second stage: Logical and Numerical test
• Third stage: 1 hour face to face interview at our offices

Our Values and behaviours

We Focus 

• Engage / Express with clarity / Take a view / Be pragmatic 

We Go Further 

• Challenge the thinking / Be brave (backed by evidence) / Work at the edge/ Celebrate imagination 

We Pursue Brilliance 

• Discover what matters / Be a yardstick / Show professional integrity / Bring the energy  

We’re In It Together 

• Connect with authenticity / Be open / Lift yourself by lifting others / Muck in