Data Centre Operations Engineer

At Graphcore, we’re building the future of AI compute.

We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale.

As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem.To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world.We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence.

Job Summary  

Graphcore is seeking to hire a Data Centre Operations Engineer to be part of a Data Centre Operations team that delivers world-class facilities and infrastructure for various internal customers. 

The position reports to the head office (Bristol), and although occasional travel to Bristol will be required, day-to-day work will be conducted at Newport, Wales, in the data centre. 

The Team 

Our experienced team of specialists in multiple areas is focused on collaborating and learning in a dynamic environment, and it thrives on collaboration and open communication. 
We collaborate closely with every department to understand their needs and provide tailored solutions that empower them to succeed and produce their work faster and better. 
We are excited to embrace a fast-paced, iterative development approach that keeps us all challenged and engaged. 
We always look for ways to improve our processes and deliver value quickly.  

Responsibilities and Duties 

Monitoring all aspects of collocation facilities both on and off site to ensure fault free delivery of critical infrastructure, e.g. power, cooling, environment, connectivity 

• Designing standards-based deployment footprints to ensure continuity for Graphcore engineers based in offices around the world 

• Working with the business to gather requirements for upcoming projects, including delivering proposals based on industry best practices 

• Rolling upgrades of hardware, including some fine pitched work (must have good hand eye coordination) 

•  Deployment of structured cabling, CAT6A and single / multi-mode fibre 

 Candidate Profile  

Essential 

Proven experience in a broad range of areas involved in delivering world class collocation facilities, including but not limited to power, cooling, data cabling & environmental monitoring  

• Be curious, driven and willing to dive in at the deep end 

• Analytically investigate problems and provide methodical steps to attempt resolution 

• Analyse incidents and provide clear guidance on improvements and changes to ensure non-recurrence 

• Able to work independently or as part of a larger team 

• Full UK driver’s license 

• At least three years of industry experience working in similar roles 

• NVQ or industry certification in a relevant skill (e.g. power, cooling, structured cabling etc) 

• Ability to travel to USA and other counties on own passport 

Desirable 

• Experience with Linux 

• Experience with Networks 

• Experience with liquid cooling 

In addition to a competitive salary, Graphcore offers flexible working, a generous annual leave policy, private medical insurance and health cash plan, a dental plan, pension (matched up to 5%), life assurance and income protection. We have a generous parental leave policy and an employee assistance programme (which includes health, mental wellbeing, and bereavement support). We offer a range of healthy food and snacks at our central Bristol office and have our own barista bar! We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.

Applicants for this position must hold the right to work in the UK. Unfortunately at this time, we are unable to provide visa sponsorship or support for visa applications