Cybersecurity Analyst

Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.

The Cybersecurity Analyst supports day-to-day Security Operations and Incident Response by monitoring and investigating threats, coordinating incident response, conducting threat intelligence and threat hunting, managing operational vulnerability workflows, and maintaining accurate cases and security metrics. Security Engineering owns security-platform engineering and vulnerability-scanning platforms, while technology and application owners execute remediation. 

This is a remote position open to candidates anywhere in the United Kingdom. Candidates based in the greater Altrincham area will work a hybrid remote/in-office schedule from our casual, pet-friendly office at least 3 days a week.

Responsibilities: 

Security Monitoring & Incident Response 

• Monitor and triage alerts across identity, endpoint, email, network, cloud, application, vulnerability, and data-protection technologies. 
• Validate, enrich, classify, and prioritize security events and investigate phishing, account compromise, malware, ransomware, unauthorized access, data exposure, insider threat, and third-party events. 
• Execute approved containment actions within assigned permissions and coordinate infrastructure-level or production changes with Technology Operations. 
• Collect and preserve evidence, identify affected users, devices, accounts, systems, repositories, and data, and support eradication, recovery validation, heightened monitoring, and closure. 

Threat Intelligence & Threat Hunting 

• Collect and evaluate intelligence from commercial, government, industry, open-source, MDR, vendor, and internal sources. 
• Analyze threat actors, campaigns, tactics, techniques, procedures, indicators, exploited vulnerabilities, and targeted technologies for relevance to Trupanion. 
• Create tactical and operational intelligence products and operationalize findings through investigations, detections, hunting queries, watchlists, blocking actions, phishing simulation scenarios, and runbook updates. 
• Conduct hypothesis-driven hunts across identity, endpoint, email, network, cloud, and application telemetry using MITRE ATT&CK and document scope, queries, evidence, findings, and follow-up actions. 

Vulnerability Management Partnership 

• Validate vulnerability findings, assess risk and business exposure, prioritize remediation using threat intelligence and incident telemetry, identify indications of exploitation, and escalate urgent vulnerabilities. 
• Perform threat hunts against affected technologies and recommend temporary containment or monitoring when active exploitation or incident correlation is identified. 
• Partner with Security Engineering, which owns vulnerability-scanning platforms, integrations, technical configuration, and platform reliability. 
• Coordinate remediation assignments with technology and application owners, maintain the vulnerability ticket flow, track progress against defined service levels, report overdue exposure, and escalate ownership or delivery issues through the established governance process. 
• Maintain operational oversight of vulnerability validation, prioritization, ticketing, remediation follow-up, SLA reporting, and escalation; remediation execution remains with the technology or application owner responsible for the affected asset or service. 

Automation, Forensics & Case Management 

• Develop and maintain approved automation workflows, scripts, and playbooks for alert enrichment, investigation, authorized response, and case consistency. 
• Preserve identity, endpoint, email, cloud, network, application, and audit-log evidence under approved forensic, legal-hold, integrity, and chain-of-custody procedures. 
• Maintain complete case records covering severity, affected assets, evidence, analysis, actions, decisions, communications, and closure rationale. 
• Validate incident containment and corrective actions through available telemetry, testing, or monitoring. 

Breach, Identity, Third-Party & AI Investigations 

• Support breach investigations by identifying affected repositories, records, data types, individuals, business entities, and jurisdictions for Legal and Privacy review. 
• Investigate token theft, MFA changes, privilege escalation, malicious application consent, mailbox manipulation, and compromised user, privileged, service-principal, or workload identities. 
• Investigate third-party, supply-chain, and AI-related security notifications or suspected misuse and document potential Trupanion exposure. 

Operating Model & Continuity 

• Execute alert triage, investigations, MDR service monitoring, threat-intelligence analysis, threat hunting, vulnerability validation and prioritization, remediation follow-up, security metrics and reporting, case documentation, and authorized security-tool actions. 
• Escalate architecture, complex integration, detection-platform design, routine vulnerability-management administration, and permanent engineering needs to Security Engineering. 
• Provide structured handovers of active alerts, incidents, intelligence, investigations, and urgent exploitation-driven vulnerability exposures across operating regions. 
• Provide technical evidence to Legal and Privacy and do not independently determine legal privilege, regulatory interpretation, or notification obligations. 

Qualifications: 

• Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, Digital Forensics, or a related field, or equivalent practical experience. 
• Experience and expertise in cybersecurity operations, incident response, IT operations, system administration, network security, or a related area. 
• Experience investigating alerts using SIEM, EDR/XDR, identity, email, cloud, network, or vulnerability technologies. 
• Knowledge of common attacker techniques, phishing, malware, account compromise, privilege misuse, lateral movement, exfiltration, and vulnerability exploitation. 
• Demonstrated experience applying threat intelligence and incident telemetry to vulnerability prioritization and exploitation assessment. 
• Experience with security automation or scripting, digital-evidence handling, identity investigations, third-party incident analysis, and structured case management. 

Skills: 

• Experience with Microsoft Defender, Microsoft Sentinel, Microsoft 365, Azure, identity security, privileged access management, cloud security, and endpoint environments. 
• Familiarity with MITRE ATT&CK and common detection, threat-hunting, and incident-response methodologies. 
• Understanding of vulnerability scanning and remediation workflows and the division of responsibility between vulnerability-program governance, threat-led escalation, and asset-owner remediation. 
• Knowledge of NIST CSF, ISO 27001, PCI DSS, NYDFS cybersecurity requirements, or privacy and breach-response obligations. 
• Relevant certification such as Security+, CySA+, SC-200, GCIH, GCIA, or equivalent experience is preferred. 

Additional Requirements: 

• Ability to support defined US business-hour coverage and participate in an escalation or on-call rotation. 
• Availability to assist with high-severity incidents outside normal working hours when required. 
• Ability to handle confidential, legally sensitive, and security-restricted information appropriately.

Compensation: 

• The base salary range for this position is £50,000 - £60,000 on a full-time schedule. 
• Along with base compensation, Trupanion employees are currently eligible for monthly bonuses. 
• We want all employees to be invested in Trupanion’s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.  

#LI-HYBRID

All your information will be kept confidential according to EEO guidelines.

Benefits and Perks:

• Bonus opportunities
• Private medical insurance and health cash plans
• 33 days annual leave including bank holidays
• Five-week sabbatical after five years of employment
• Restricted Stock Units
• Open, casual, and fun office environment
• Cycle to work scheme
• Life Insurance, Critical Illness Cover and Group Income Protection
• Lifestyle Spending Account
• Various Employee Assistance Programmes including Mental Health Support, Medical Referrals, Legal and Financial Support and Perks 

For more information about Trupanion, visit https://trupanion.com/about

Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ

Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.

We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.