The Customer Supply Manager will optimize the supply framework, manage customer relationships, drive efficiency, and ensure in-store product availability in the UK.
Shape the way ZURU Edge brings its FMCG brands to UK shelves
Explore our Global FMCG Brand Portfolio: ZURU Edge Brands
About ZURU
ZURU is on a mission to disrupt industries and challenge the status quo through innovation and automation. Our brands reflect this vision: ZURU Toys re-imagines play, ZURU Tech leads the next building revolution, and ZURU Edge creates modern FMCG brands for today’s consumers.
Founded in 2003 by EY Entrepreneur of the Year brothers Nick and Mat Mowbray, ZURU has grown to over 5,000 team members across 30+ international locations.
As one of the world’s largest toy companies, our award-winning brands include Bunch O Balloons, Mini Brands, XSHOT, Rainbocorns, and Smashers. Our FMCG portfolio features MONDAY Haircare, Rascals, NOOD, BONKERS, Gumi Yum Surprise, and more.
For more information, visit www.zuru.com.
Position Impact
This role is pivotal as we advance our UK expansion plans. With ownership and autonomy, you will shape and optimise the supply and replenishment framework, driving efficiency and effectiveness across the business. As a key member of the wider Functional Leadership Team, you will play a central role in ZURU Edge's UK operations, influencing strategic decisions and operational excellence.
Roles & Responsibilities
- Customer Relationship Management: Build and maintain strong relationships with key customers (Tesco, Sainsbury's, Morrisons, ASDA, Superdrug, Boots) and drive EDI adoption where possible.
- Supply Chain Optimization: Partner with 3PLs to ensure efficient, cost-effective operations and continuous improvement.
- Demand Planning and Forecasting: Analyse trends, data, and customer feedback to support accurate replenishment and stock levels.
- In-store Product Replenishment: Coordinate with retailers to maintain optimal stock and prevent out-of-stock situations.
- Product Updates: Support smooth launches, updates, and phase-outs in collaboration with product and marketing teams.
- On-Shelf Availability: Implement strategies to maximise product availability and meet key partner expectations.
Skills & Experience
- Bachelor’s degree in Supply Chain, Business, or related field; advanced degrees or certifications a plus
- Proven supply chain experience, ideally in FMCG
- Strong skills in key account and relationship management
- Proficient in demand planning, forecasting, and inventory management
- Willing to travel across the UK as required
- UK work authorisation required
LIFE@ZURU
At ZURU, we have cultivated a high-performing culture that encourages excellence. Our team works towards ambitious goals, learning, performing, and improving together, all while having fun. We empower talented individuals to do their best work every day.
At ZURU, you get out what you put in. You are responsible for driving your own career and we provide the platform to achieve it. As ZURU is on such a fast growth trajectory, there are opportunities here that you won’t find anywhere else.
We recognise that ZURU’s success stems from our people and you can only be at your best when you are looking after yourself. ZURU encourages all our team members to invest in their wellbeing by providing an array of benefits and tools.
ZURU – Tomorrow Reimagined
🚀ZURU.com
#LI-FR1
Top Skills
Demand Planning
Edi
Inventory Management
Supply Chain Management
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