Equiem

Customer Success Manager (UK)

Posted 21 Days Ago

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United Kingdom

3-5 Years Experience

Real Estate • Software

The Role

Seeking an experienced Customer Success Manager to maximize the value of Proptech solutions for clients, develop relationships, provide training, resolve issues, and drive business growth. Requires 3+ years in Customer Success or Account Management, fluent in German, excellent communication skills, problem-solving abilities, CRM proficiency, and occasional travel.

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The Company

HQ: Melbourne, Victoria

127 Employees

On-site Workplace

Year Founded: 2011

What We Do

Equiem is the global leader in commercial tenant experience technology.

The firm works with leading property owners and managers in the global real estate industry to breathe life into their buildings, by transforming them from mere brick and mortar structures into vibrant, connected and engaged communities with services and experiences that enrich lives.

Equiem’s market-leading app, used by 170,000 people across 60 million sq ft (5.5 million square metres) of commercial real estate worldwide, helps landlords attract and retain occupiers, deliver seamless tenant communication, supercharge onsite retail and services, and unlock additional asset value across their portfolios. With comprehensive, easy-to-use dashboards, Equiem’s app also offers the most advanced tenant analytics in the market, providing clients with rich, actionable intelligence that drives smarter, more effective tenant engagement.

Founded in 2011, Equiem has offices in Europe, Australia, the USA, and the UK. Clients include the likes of Canary Wharf Group, Lincoln, Dexus, Lendlease, Knight Frank, and Brookfield.