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Partly

Customer Solutions Engineer

Posted 13 Days Ago
Be an Early Applicant
In-Office
London, Greater London, England
Entry level
In-Office
London, Greater London, England
Entry level
Develop and maintain mission-critical features, systems, and integrations for Partly's SaaS and API platform. Build scalable APIs, work with relational databases, and ensure excellent customer-facing experiences while becoming an expert in the auto parts domain.
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Partly is headquartered in the UK, with a Product and Engineering base in Christchurch, and an early presence in San Francisco.

🚀 Our story

Partly's mission is to connect the world's parts and we're doing that by building the first global platform for replacement parts, starting with auto parts. Our big vision is to accelerate the world towards a sustainable future where waste is eliminated and all replacement parts are universally searchable, accessible and available to all.

Founded by ex-Rocket Lab engineers, we utilise bleeding-edge technology to solve challenging but exciting problems that make a huge impact in a $1.9 trillion industry. We've more than tripled our team over the last 12 months and expect to double in size again over the coming 12 months. We're a global team spanning both Europe and Australasia.

We provide a scalable digital infrastructure solution to some of the world's largest businesses and the most exciting startups. Partly's solutions are integrated across hundreds of companies globally, providing the backbone for cataloguing and managing parts online.

Our investors in Blackbird Ventures (Canva, CultureAmp etc.), Square Peg, Octopus Ventures, Hillfarrance, Icehouse, Peter Beck (Rocket Lab), Akshay Kothari (Notion Co-Founder) and Dylan Field (Figma Co-Founder).

We're continuing to build a world-class team and ensuring Partly is a place where people can do the best work of their lives. We're proud of the culture we've built at Partly, and our values are lived throughout every experience.

🖍️ This role

In this role, you will work alongside other members of our development team to tackle hard, exciting, unsolved problems and build beautiful software.

This is an opportunity to work in an extremely fast-paced environment and take on rewarding challenges and responsibilities.

💻 What will you do
  • You'll be working on mission-critical features for our SaaS and API platform

  • You will be developing systems and integrations for internal and third-party sales channels

  • You will be working to provide a great experience to businesses using the Partly platform

  • This is an opportunity to become an expert in the extremely complex and underserved auto parts domain

🥷 Your skills
  • A degree in Computer Science or related field (or equivalent experience).

  • Competency in working with relational databases

  • Knowledge of building and using APIs at scale

  • Firmly grounded computer science and engineering fundamentals, including data structures, concurrency, architecture, and design patterns.

  • Strong communication and collaborative skills, both written and verbal

  • (Bonus) Experience with automotive parts

  • (Bonus) Experience with Rust

  • (Bonus) Experience with integrations

Please note: if you don't have all the skills/experience listed above but believe you could be outstanding in this role, please still consider applying. Many folks, especially those from underrepresented or marginalised groups, often count themselves out. Please allow us to learn more about you and why you're exceptional!

🪅 Benefits
  • High trust, low process and no bureaucracy. We hire exceptional people whose judgment we trust. This means we proactively remove any process or rules that slow us down (for example, our expense policy is simply the “red face test”).

  • Competitive base salary + equity. We offer competitive salaries and generous equity options for all full-time employees, ensuring everyone shares in the financial upside when we win.

  • Flexible working hours. Choose when to work based on what time you’re most effective (no mandatory or set hours). We combine flexibility with an office-first approach (in cities where we have critical mass, i.e. London, Christchurch, Auckland). ****

  • Focus Days. Two days per week, with zero meetings, dedicated solely to uninterrupted deep work

  • Take time when you need it. We don’t ask questions or care if people have a negative leave balance. We work extremely hard and trust our team to take the time they need to recharge.

  • Offices in Christchurch CBD and on Auckland’s Karangahape Road. We invest heavily in our offices (standing desks, healthy snacks, quality coffee, drinks on tap) to ensure they’re places people are excited by, where they build relationships and get their best work done.

  • Learn from the best. Whether it’s during a ‘Lunch n Learn’ or hearing from a unicorn CEO at a Fireside chat, you’ll have the opportunity to constantly learn from the world’s best.

  • Quarterly season openers & annual global offsite. Connect regularly at the nearest centralised location for a week of collaboration, big-picture planning and team events.

  • Team connection. Monthly team lunches, celebrating our wins, happy hours and more!

  • Parental leave and flexible return to work. Do what works for you. Primary carers can return with 4-day weeks (on 100% pay for the first 12 weeks). Secondary carers get 10 days full pay.

  • Payroll Giving: We encourage generous giving and donate to the high-impact charities you support

Top Skills

Relational Databases,Apis,Rust,Integrations,Saas

Partly London, England Office

London, United Kingdom, SE1 7LY

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