The Role
Seeking a dynamic Customer Operations Associate for a fast-growing legal tech startup to provide exceptional customer support across multiple channels. Responsibilities include responding to customer inquiries, unblocking users, handling escalations, and daily customer operations tasks. Requires experience in a busy, multi-channel customer-facing role and excellent communication skills.
Summary Generated by Built In
The Company
What We Do
We’re bringing the joy back to practicing the law. Lawhive is a cutting-edge legal tech platform that helps self-employed solicitors earn more while doing less admin, combined with a fully SRA regulated law firm that offers peace of mind and professional support every step of the way.
Based in the UK, we are backed by leading investors, founders and executives who previously backed Zoopla, Monzo, Bloom & Wild, AllPlants, LoveFilm and Shazam. We regularly make appearances on stage at SRA events and are advised by former SRA executive director, Crispin Passmore.
Learn more and join Lawhive here: www.lawhive.co.uk/work-with-us/
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