Customer Monetisation Launch Lead

Are you a commercially guided individual with the project management skills to lead stakeholders to launch new propositions on time?

We are looking for a Customer Monetisation Launch Lead to work in the team leading our digital customer membership and monetisation growth strategy.

You will identify, build, and launch new direct-to-consumer digital propositions that our audiences will love and pay for.

You will work on finding MVP opportunities across our portfolio of brands, setting strict timelines, and driving cross-functional teams (Tech, Editorial, Product, Marketing) to get launches live.

Reporting to the Head of Digital Customer - Engagement, Membership & Monetisation, you will be the driving force. You will drive the rapid execution of new digital membership, monetisation, and subscription revenue streams. These streams include premium membership tiers, micro-transactions, and learning bundles.

Operating with a focus on delivery, you will manage the pipeline from concept to live MVP.

You are experienced in project management and excel in a matrix organisation, ensuring every stakeholder knows their deliverables and deadlines.

You will discover the opportunity, launch the MVP quickly, and prove its commercial viability.

• Experience in project management, proposition, or product role (Publishing/Media sector is desirable).
• Evidence of completing rapidly, you have examples of bringing propositions, products or campaigns to market strictly.
• Experience owning launch KPI's and the ability to produce basic financial models/projections.
• You can run complex, multi-stakeholder projects. You focus on the "how we can deliver," not the "why we can't," and possess a genuine "get stuff done" attitude.
• You don't need direct reports to lead. You are experienced at influencing, and organising diverse teams to ensure your projects are prioritised and delivered.
• You understand the balance between perfection and speed to market. You have hands-on experience stripping back complex ideas into achievable MVPs.
• A deep understanding of how your work delivers revenue. You are completely comfortable owning KPIs

The expected range for this role is £40,000 - £50,000

This is a Hybrid role from our London Office, working three days from the office, two from home

… Plus more great perks, which include;

• Uncapped leave, because we trust you to manage your workload and time
• When we hit our targets, enjoy a share of our profits with a bonus
• Refer a friend and get rewarded when they join Future
• Well-being support with access to our Colleague Assistant Programmes
• Opportunity to purchase shares in Future, with our Share Incentive Plan

Internal job family level P5

We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.

We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it!

We embrace and celebrate diversity, making it part of who we are.

Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.

When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.

Because a diverse team isn't just good for business. It's the Future.

Find out more about Our Future, Our Responsibility on our website.

Please let us know if you need any reasonable adjustments made so we can give you the best experience!

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