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insightsoftware

Customer Account Manager

Job Posted 23 Days Ago Posted 23 Days Ago
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London, Greater London, England
Senior level
London, Greater London, England
Senior level
The Customer Account Manager will retain and grow customer accounts, develop sales plans, conduct prospecting, and manage sales pipeline while maintaining effective communication and knowledge of products.
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Company Description

insightsoftware is a global provider of reporting, analytics, and performance management solutions that unlock the potential of business data and transform the way finance and data teams operate. We empower leaders from over 32,000 organizations to make timely and intelligent decisions. Our comprehensive solutions span Financial Planning and Analysis (FP&A), Controllership, and Data and Analytics. We deliver finance teams the insights required to navigate any economic climate and drive greater financial intelligence, while increasing productivity, visibility, accuracy, and compliance. Learn more at insightsoftware.com

Job Description

Responsibilities

  • Retain and grow your customer base that spreads from EMEA to APAC
  • Create strategic, long-term relationships with corporate leaders across your territory.
  • Nurture and expand the company's relationship with customer accounts in your defined territory.
  • Develop and execute sales plans and exceed sales goals through prospecting, qualifying, managing, and closing sales opportunities.
  • Develop and manage sales pipeline to consistently meet or exceed monthly, quarterly, and annual revenue quotas.
  • Conduct heavy prospecting of customers (phone, email, marketing campaigns, referrals, etc.) and coordinate with marketing department to qualify and identify leads.
  • Coordinate resources throughout the sales cycle including product support and sales engineering.
  • Meet with and present value propositions to key clients and senior-level executives to negotiate and close deals.
  • Manage and track customer information and provide regular reporting of pipeline and forecasts in Salesforce: The Customer Company .
  • Remain highly knowledgeable of company products and target industries to facilitate sales efforts.
  • Practice effective, excellent communication with management, customers, and support staff
  • Participate in team building and company-growth activities including strategy setting, sales training, marketing efforts, and customer care.
  • Develop and execute sales plans and exceed sales goals through prospecting, qualifying, managing, and closing sales opportunities.
  • Develop and manage sales pipeline to consistently meet or exceed monthly, quarterly, and annual revenue quotas.
  • Use a consultative approach to diagnose our customer's needs.
  • Remain highly knowledgeable of company products and target industries to facilitate sales efforts.
  • Practice effective, excellent communication with management, customers, and support staff
  • WIN – close deals and acquire new customers.




Qualifications

  • Experience selling software into the enterprise space
  • Experience selling embedded analytics, Business Intelligence and reporting tools
  • Bachelor's degree and/or relevant work experience
  • Ability to thrive in a fast-paced environment.
  • A disciplined approach to daily activity planning, setting goals, and achieving results.
  • Excellent written and verbal communication skills, including cold calls, proposal preparation, and presentation skills.
  • Must have energy, drive, commitment, and passion.
  • Can, by nature, work simultaneous parallel activities through the day.

Additional Information

All your information will be kept confidential according to EEO guidelines.

At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located.

#LI-Remote

** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **

insightsoftware About Us: Hear From Our Team - InsightSoftware (wistia.com)

Background checks are required for employment with insightsoftware, where permitted by country, state/province.

At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

Top Skills

Business Intelligence
Reporting Tools
Salesforce

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