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Lloyd's

Culture & Engagement Manager - 18 month FTC

Posted 3 Hours Ago
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In-Office
London, England, GBR
Mid level
In-Office
London, England, GBR
Mid level
The Culture & Engagement Manager is responsible for supporting culture change interventions and engagement strategies. They lead surveys, manage stakeholder relationships, and oversee charitable partnerships while ensuring alignment with the Global People strategy.
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Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world. 

 

Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks.  

 

Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that’s more sustainable, resilient and inclusive, you’ll find a home at Lloyd’s – build a braver future with us. 

The Role

To support the culture and engagement programme across the Corporation and the Market. Specifically, the role is responsible for supporting the delivery of culture change interventions, engagement strategies and Lloyd’s of London Charitable Partnerships and programme delivery. The role enables Lloyd’s to deliver on it’s Culture and Talent aspirations in line with the Global People strategy.

Principal Accountabilities

  • Subject matter expert on the development of cultural development, colleague engagement strategies, tools and implementation approaches that enable all employees to engage and align to new ways of working that are required to deliver clear cultural and engagement change across the Corporation.

  • Lead the delivery of the MP&P, Culture Survey and Culture Upskilling programme by defining, implementing and continuously improving the data collection, reporting and insights (quantitative and qualitative) to enable the Oversight function to assess market firms against the Principle 13 Culture and to enable firms to meet their expected culture maturity levels

  • Support the delivery of specific actions from the review and assessment, identification of strengths and gaps and drivers to co-create the culture both from an external best practice perspective and within Lloyd’s unique context.

  • Collaborate and support the Lloyd’s Global People Strategy working collaboratively across the Culture, Talent & Communities team to maximise impact and effectiveness.

  • Lead the delivery of engagement surveys and insights working directly with external providers and senior management to provide insights, benchmarking and tracking action plans

  • Developing high quality reports and presentation materials relating to colleague engagement/listening and values activity for various stakeholder across the Corporation.

  • Responsible for the delivery of Lloyd’s of London Foundation Charitable partnerships and fundraising programmes ensuring programmes deliver the required impact and raise funds to meet targets

  • Provide programme management for Lloyd’s volunteering activities related to our charity partnerships

  • Manage relationships with key deliver partners ensuring delivery of expected impact and effectiveness

Skills

  • Interpersonal and influencing skills  including the ability to develop and maintain effective relationships with executives and senior leadership in the Corporation, Market Forums and Lloyd’s of London Foundation Trustee ensuring the successful delivery of programmes and objectives

  • Supplier Management – including the ability to manage multiple contracted services providers to time, cost and quality requirements

  • Relationship Management – including the ability to manage relationships with representatives of numerous delivery partners ensuring delivery of the required impact and effectiveness

  • Programme Management Skills – including the ability to manage multiple projects, at Corporation & Market level including tracking and reporting on functional action and programme impact and deliverables to a variety of senior stakeholders and governance forums including the Senior Leadership Team, Lloyd’s of London Trustees and Market forums

  • Analytical skills – including the ability to extract insights from complex data sets to generate Culture & Engagement insights and benchmarking with business relevance.

  • Communication and drafting skills – including the ability to develop bet practice toolkits from a variety of topic areas for market utilisation

  • Team management – including the ability to motivate, develop and manage a multi-disciplinary team

Diversity and inclusion are a focus for us – Lloyd’s aim is to build a diverse, inclusive environment that reflects the global markets we work in.  One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our website. 

 

We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility.  Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc).  These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.  

By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems. 

Should you require any additional support with your application, or any adjustments, please click the following link;

https://cleartalents.com/apply/lloyds-msa1645695881

Please note, clicking on this link does not register your application for the vacancy
HQ

Lloyd's London, England Office

One Lime Street, London, United Kingdom, EC3M 7HA

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