Similar Jobs at Ericsson
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
The ASP Manager oversees vendor relationships, ensures compliance and performance in service delivery, manages escalations, and drives operational improvements within Managed Services and telecom sectors.
Top Skills:
Managed ServicesNetwork InfrastructureProcurement
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
As a Cloud Security Lead, you will design and implement secure cloud architectures on AWS, ensuring compliance and leading DevSecOps practices across multiple projects. You will collaborate with cross-functional teams and mentor technical leaders to enhance system reliability and security in a multi-tenant SaaS environment.
Top Skills:
AWSCi/CdCloudtrailDockerEncryptionGitopsGuarddutyIamKubernetesMicroservicesSecurity GroupsTerraformVpc
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
The DevOps Tech Lead designs, implements, and manages CI/CD pipelines across various platforms, ensuring security and operational excellence. They integrate DevSecOps methodologies, manage cloud infrastructure, and collaborate with development teams to automate testing and deploy applications securely.
Top Skills:
5GAIAnsibleAqua SecurityArgocdAws CloudwatchAws CodepipelineBashCi/Cd AutomationCloud ComputingDatadogDevsecopsDockerFluxGcp Cloud BuildGitlab CiGrafanaHelmJenkinsKubernetesMlPrometheusPythonSnykSonarqubeTerraform
Join our Team
About this opportunity:
At Ericsson, we are seeking a knowledgeable and dedicated Support Engineer to join our team. In this pivotal role, you will be charged with providing data-driven solutions to customer reported issues in line with set processes and Service Level Agreements. The role involves identifying, isolating, and resolving faults, as well as working towards network stability. As your experience grows, you'll handle more operational and technical issues for specific customers, solutions, or domains.
What you will do:- Lead investigations and drive the resolution of customer issues throughout the CS portfolio.- Actively participate in on-site activities, particularly when remote access is insufficient.- Contribute to the resolution of emergencies through fault isolation and restoration of customer networks and solutions.- Support problem management in identifying and categorizing significant operational or business impacting problems.- Handle administrative, operational, and technical issues relating to the customer's contracts and installed base.- Participate in Security Reviews as the primary contact for customers and subject matter expert in security matters.
The skills you bring:- Customer Problem Management.- Negotiation.- Knowledge Transfer and Reuse.- Knowledge Sharing and Collaboration Skills.- Release and change management.- Coaching and Mentoring.- Change and Improvement Management.- Preemptive support competence.- CS Portfolio competence.- Data Analysis.- Customer Success.- Machine Learning.- Customer Relationship Building.- CSR Handling Process.- Trade Compliance.
About this opportunity:
At Ericsson, we are seeking a knowledgeable and dedicated Support Engineer to join our team. In this pivotal role, you will be charged with providing data-driven solutions to customer reported issues in line with set processes and Service Level Agreements. The role involves identifying, isolating, and resolving faults, as well as working towards network stability. As your experience grows, you'll handle more operational and technical issues for specific customers, solutions, or domains.
What you will do:- Lead investigations and drive the resolution of customer issues throughout the CS portfolio.- Actively participate in on-site activities, particularly when remote access is insufficient.- Contribute to the resolution of emergencies through fault isolation and restoration of customer networks and solutions.- Support problem management in identifying and categorizing significant operational or business impacting problems.- Handle administrative, operational, and technical issues relating to the customer's contracts and installed base.- Participate in Security Reviews as the primary contact for customers and subject matter expert in security matters.
The skills you bring:- Customer Problem Management.- Negotiation.- Knowledge Transfer and Reuse.- Knowledge Sharing and Collaboration Skills.- Release and change management.- Coaching and Mentoring.- Change and Improvement Management.- Preemptive support competence.- CS Portfolio competence.- Data Analysis.- Customer Success.- Machine Learning.- Customer Relationship Building.- CSR Handling Process.- Trade Compliance.
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