Trustly is leading the human-centric payments revolution. To us, this means passionately building the most convenient, intelligent and responsible way of paying for things online. Whether it’s for shopping, paying subscriptions, funding trading accounts, booking airfare, playing online games and much more – we’re all about a better way to pay. At our core, we are a tech company with industry-leading tech capabilities. But, it’s the ingenuity of our people that makes us leaders in our field. Thus, our appetite for innovation will never be anything less than fierce. Trustly is steadily growing as it connects thousands of businesses with hundreds of millions of people. And with a strong presence across Europe and the Americas, we are leading the human-centric payment revolution as a truly global team.
About Marketing at Trustly
The Marketing department at Trustly is a dynamic, data-driven unit within the Commercial organization, functioning as a specialized SWAT team that bridges the gap between reputation, relationships and revenue. Our primary mission is to accelerate growth, acting as a powerful catalyst that propels Trustly's business objectives forward. This team is tasked with overseeing a diverse range of activities, including Growth, Brand, PR & Communications, and Events. With a strategic focus and a relentless drive for results, the department is the turbocharger in Trustly’s journey, pushing boundaries and setting new benchmarks for success.
About the role
Join Trustly as a CRM & Marketing Automation Manager, where you will spearhead and execute a wide array of initiatives to connect the dots and build long-lasting relationships with our clients. Primarily focused on the European market, this maternity cover role, lasting 14-16 months with the potential for extension, offers a distinctive blend of strategic platform management and creative CRM planning. We’re seeking someone experienced and driven in Marketing Automation and CRM, who thinks analytically. This role demands innovative problem-solving and cross-functional collaboration, making it perfectly suited for individuals who excel in a vibrant, fast-paced setting.
What you’ll do
- Own The Strategy: Work closely with internal stakeholders to create and optimize automated processes between Account Engagement (Pardot) and Salesforce, own the lead lifecycle setup and build a plan for nurturing flows together with the DemandGen and Content teams
- Innovative thinking: Integrate platforms that you see fit for a business case, remain up to date with marketing capabilities in Salesforce (Einstein Lead Scoring, Einstein Sales Engage etc.), research new approaches and educate your colleagues on them
- Consistent and Organised: Perform regular health checks on Account Engagement, oversee Commercial team lead management and create a sense of structure and rigour
- Analyse: Understand and evaluateWeb, CRM and Digital Marketing results and create suggestions for further improvement and optimisation across channels
- Optimise: Ensure processes and plans around Event management and general client engagement are continually improved, aligning with direct revenue outcomes at every opportunity
Who you are
- Five or more years of experience with Account Engagement and Sales Cloud
- Analytical mindset with the ability to interpret data, derive insights, and make data-driven decisions
- Plenty of experience leading successful marketing automation initiatives and a demonstrated ability to measure commercial success
- Strong knowledge and experience of creating, assessing and overseeing campaign attribution. A results-oriented mindset is a must
- Excellent project management skills – you need to manage multiple initiatives simultaneously, solve problems and meet deadlines in a fast-paced environment
- Strong communication and collaboration skills: manage stakeholders and work effectively across teams and departments
Kindly submit your CV in English.
Are you someone who voices new ideas and acts on them? Do you value great communication with all stakeholders? We are looking to strengthen the team with dedicated, highly motivated people who thrive in working with different areas across the organisation.
If you feel that your skill set and personality compliments the criteria above, please apply now.
Top Skills
What We Do
At Trustly, we envision a world in which online payments are fast, simple and secure for everyone — merchants, consumers and banks alike.
One hundred years ago, cash was king. People got paid in cash, carried it in their wallets, and bought things with it at the local store. Payment was easy.
Oh, how the times have changed.
Today, our salaries are deposited straight into our bank accounts and we shop online, from merchants all around the world. So why is it so hard to pay straight from our bank accounts?
For consumers, paying online should be as easy as sliding a bill across the counter. And accepting payments and issuing refunds should be the least of merchants’ worries. Credit cards, debit cards, e-wallets, invoices and cash-on-delivery are all middlemen levying fees, debt and interest for the simple task of moving money from one person to another.
At Trustly, we work hard to make online payments easy.
Why Work With Us
At Trustly, we work hard to make online payments easy. We’re dynamic, not stuffy. We’ve got the drive and ambition of a startup and the experience and advantage of a scale-up, all wrapped up in one amazing team. The pace is fast, and change is frequent. We prioritize agility to adapt to whatever tomorrow brings.
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