Credit Controller

Job Description:

Credit ControllerSlough - OnsiteSalary- £26,000 per annum

Welcome to Likewize - the market leader and one of the fastest growing companies in insurance, repair, sustainability and technology platforms!

Imagine being part of a team that keeps the digital world running. At Likewize, that's exactly what we do. We're the heroes behind the scenes, making sure technology always works - no matter what.

What makes us special?

• We offer the most comprehensive protection against any kind of technological disruption.

• Lost, stolen, damaged or complicated - we have the solution.

• We serve one billion customers worldwide for the biggest brands, telcos and banks.

• We solve 250 million technology problems a year in over 30 countries.

• We work with global giants in the technology industry

• At Likewize, you will help shape the future of technology. You will be part of a dynamic team that develops innovative solutions for insurance, warranty, repairs, trade-ins, recycling and premium tech support.

About the role:

As a Credit Controller you will be working in the Credit Control department and supporting other areas of the business. You will be required to perform efficient debt management, account reconciliation, analysis and collections as expected by the business.

Your main responsibilities will include: 

• Primarily responsible for the reconciliation, analysis and invoicing of accounts relating to insurance

• Ensure timely collections of monies due whilst managing sales ledger accounts to remain within terms and credit limits

• Investigate and resolve invoice queries and follow through to their conclusion.

• Reconcile the Sales Ledger and Bordereau, allocating credits, cash, and journals

• Demonstrate strict adherence to the debt recovery process, ensuring that all communication with customers is professional and executed with integrity

• Actively demonstrate effective communication with all departments within the business

• Active participation in and support given to ad hoc projects within the Department

• Aid and support all members of the Department through a culture of teamwork and commitment

• Perform other activities and tasks as requested by management which are deemed necessary to the success of the role

• Perform appropriate obligations to resolve queries and escalate issues to the appropriate department if necessary

• Investigate claims to ensure correct designation on the Bordereau

• Provide details surrounding aging debts to enable the creation of the bad and doubtful debt provisions

• Uphold the companies’ policies and procedures

• Respect the value of information by following Likewize's data protection / information security policies and procedures

To be successful in this role you will need:

• A proactive approach to work with excellent attention to detail, communication and team working skills

• Experience working within a Credit Control role

• Good Excel skills including knowledge of SUM’s and IF’s

• Must be trustworthy and competent dealing with material of a confidential nature

• Able to demonstrate integrity towards their approach to work, ensuring that the interests of both the company and the customers are met

• Good organisational skills and can prioritise their workload, to ensure deadlines are met or completed ahead of schedule

• Understand the impact the role can have on others and the business

• Demonstrate a reliable and flexible approach to all situations

• Welcomes and works well in a culture of cooperation, communication, and achievement

• Able to actively demonstrate effective communication with all departments within the business

At Likewize, we care about you and your progression. We offer:

• 22 days annual leave, Increasing through length of service

• A competitive salary and benefits package

• A supportive and collaborative culture

• A fun and dynamic work environment

• A range of learning and development opportunities

• Health Cash Plan, covering Dental, Optical, Prescriptions, Health & Wellbeing, Maternity Antenatal appointments & adoption

• Access to a GP at any time, with prescriptions delivered to your home or work

• Enhanced Maternity, Paternity & Adoption

• My Perks that have hundreds of offers available with exclusive discounts and cash back on purchases

• A fully paid Employee Assistance Programme

• Free access to the company gym

• Free onsite car parking

• Holiday buy back scheme, the opportunity to buy up to five extra days of annual leave

Are you ready to take your career to the next level? Join the Likewize family and help us revolutionise the world of technology!

Ensure Fairness & Embrace Differences 

We believe in fairness – so much so that Fair is one of our core values. To us, fair means being straight up and honest, and impartial and appropriate in our interactions; it means that we embrace diversity and are respectful and inclusive to everyone. 

We know being diverse and inclusive goes beyond fairness. In fact, its fundamental to how we win. It takes all of us, with all our different points of view and experiences, to deliver for Likewize. Together we are committed to creating a work environment where differences are celebrated – and are essential to our success.

Fluent in multiple languages? Be sure to inform our talent team during the recruitment process!