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Specialized

Credit Controller - UK Market

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In-Office
Dorking, Mole Valley, Surrey, England
In-Office
Dorking, Mole Valley, Surrey, England

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Credit Controller - UK Market

The credit controller is responsible for coordinating the debts of existing creditors and deciding whether to allow credit to a debtor. The Credit Controller is a critical role and is ultimately responsible for managing all money borrowed or owed to the business.

KEY RESPONSIBILITIES AND OUTPUTS

  • Maintain strong relationships with all customers to ensure invoices are clear for payment.

  • Collection of past due amounts by means of maintaining/implementing Direct Debit, sending e-mails, making calls and sending dunning letters to customers.

  • Improve by reducing the overdue and outstanding in your specific regions.

  • Review credit hold report and release orders as appropriate.

  • Communicate and enforce credit policy to sales and customers.

  • Accounts reconciliations from bank statements.

  • Review customer account applications, assign credit limits and terms.

  • Report risk issues and aged customers to (finance) manager and sales.

  • Build and maintain A/R reports.

  • Communicating with manager regarding problems, solutions and ideas that may improve the credit department and work cohesively towards achieving departmental and company goals.

  • Customer service follow up.

  • Follow up in case a collection has been handed over to collection agency.

  • Enter new customers in Oracle.

KNOWLEDGE AND EXPERIENCE REQUIRED

Education:

  • BS degree in Business Administration or Finance is preferred

Experience

  • 4+ years credit experience, preferably in wholesale/distribution environment dealing with a large account base.

Language skills

  • English

  • Other European languages is advantageous

KEY COMPETENCY REQUIREMENTS

  • Excellent interpersonal skills with the ability to interact proactively with people leaders and employees at all levels of the organization

  • Discretion, integrity and open-mindedness critical

  • Understanding of collection patterns.

  • Strong credit and financial analysis skills.

  • Well versed in UK collection laws.

  • Advanced Excel skills

MAIN INTERFACES

Internal

  • Sales and marketing team

  • Country Managers / Market Leaders

  • Finance Team Europe

External

  • Retailers

  • Credit rating companies

We have a competitive benefits package to offer

About Specialized

First and foremost, we are riders. We share the core belief that bikes help make the world a better place. From product development and operations, to finance and marketing - every role at Specialized contributes to a culture of sustainable, global growth and innovation. Around the world, we work to recruit candidates who are passionate and curious with the belief that everyone has the potential to be a leader.

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