We're looking for a Credit & Billings specialist to join Thredd in our London office on a 9 month fixed term contract basis. As a core member of our Finance team you will be responsible for managing the end to end billing cycle, monitoring client credit, and ensuring timely collection - directly supporting cash flow and financial health of the business.
A strong track record in resolving account issues and collaborating with sales teams will be key in driving process improvements, delivering a seamless customer experience and upholding our reputation for exceptional client service.
What you’ll be doing as a Credit & Billings Specialist
- Take ownership of the entire billing cycle - from generating invoices to ensuring prompt collections, keeping our financial operations running smoothly.
- Proactively monitor client credit, conduct thorough credit checks, and drive timely collections to support healthy cash flow.
- Partner with sales teams to quickly resolve account and billing issues, ensuring a seamless experience for our clients.
- Build and nurture strong client relationships, making sure contractual obligations are always clear and respected.
- Respond to client queries and disputes with speed and accuracy, delivering outstanding service at every interaction.
- Contribute to the preparation and delivery of both internal and external reports, providing stakeholders with clear, actionable insights.
- Play a key role in month-end processes, where your attention to detail and commitment to accuracy will make a real impact.
- Ensure contract pricing is reflected correctly in all billing and support timely, accurate account reconciliations.
- Continuously seek out and implement process improvements, enhancing workflow efficiency and elevating customer satisfaction.
- Apply strong situational awareness of company goals and stakeholder needs to guide your approach and drive results.
What you’ll bring to the Credit & Billings Specialist position
- Intermediate Excel skills and familiarity with financial reporting tools; experience ERP or electronic billing systems is a plus.
- Exposure to using NetSuite SuiteBilling & Salesforce
- Relevant experience in billing, credit control, accounts receivable, or a similar role.
- Solid understanding of credit control processes, including credit checks, account monitoring, collections, and account reconciliations.
- Quick learner who adapts well to change and thrives in a dynamic, fast-paced environment.
- Highly organised, able to manage multiple priorities and deadlines independently.
- Strong team player who collaborates effectively with commercial teams
- Strong communicator who provides excellent customer service, handling queries and disputes professionally.
Where you’ll work
Our working model varies depending on the specific role and team requirements. We strive to provide flexibility whilst ensuring that each position is best supported for optimal collaboration and performance.
This Credit & Billings Specialist position requires you to be in the London office (Holborn) two days per week.
About us
Thredd is the trusted next-gen payments partner for innovators looking to modernise their payments offering. Certified by Mastercard, Visa and Diners & Discover, we process billions of debit, prepaid, and credit transactions annually, supporting consumer and corporate fintechs, digital banks, and embedded finance providers across the globe. Our unique offering is our client-centric approach, combining hands-on support with modern, reliable, and scalable technology.
Thredd is privately held by a consortium of strategic growth firms such as Advent International, MissionOG, Temasek, Viking, Visa and Mastercard. Our investors are fully committed to our future which enables us to work with our clients to create a clear vision and give our employees the stability needed with their career.
Our assured solution accelerates the development and delivery of consumer and corporate payments components embedded within digital banks, as well as for expense management, B2B payments, crypto, lending, credit, Buy Now Pay Later, FX, remittance, and open banking innovators.
Since 2007, Thredd has enabled market leaders through our highly reliable, secure, and scalable platform and supported many of our client's growth journeys - from early-stage startup through to globally recognized unicorns, including Monzo, Revolut, and Starling.
Diversity and Inclusion at Thredd
Here at Thredd, we are committed to building a diverse and inclusive workplace where everyone feels valued, respected and empowered. We welcome applications from people of all backgrounds, experiences and identities. If you require any adjustments during the recruitment process, please let us know and we would be happy to support you.
Our Values
Our values-driven culture is what unites our teams globally and our teams is what drives our success;
Here are what the values will mean for you in this Credit & Billings Specialist role;
- Own it and deliver – Taking responsibility for your own performance and being successful in your own role
- Collaborate purposefully – Building trusted relationships with colleagues, supporting activities and being successful together
- Think differently – Asking questions to check understanding and sharing your ideas to support continuous improvement
- Act courageously – Stepping out of your comfort zone and embracing change to help you learn and grow
Top Skills
Thredd London, England Office
Kingsbourne House 229-231 High Holborn London, London, United Kingdom, WC1V 7DA
