Creative Workflow Manager

Creative Workflow Manager

Salary: £40,000-£45,000 per annum depending on experience, plus company benefits

Location: Capital House, 85 King William Street, London EC4N 7BL

Contract: Permanent, full time

Shifts: 37.5 hours per week Monday-Friday 9am-5pm with a 30-min lunch, unpaid

Work model: Hybrid; some weekly remote working available

Williams Lea seeks a Creative Workflow Manager to join our team! 

Williams Lea is a leading global provider of business-critical support services, known for delivering efficient, technology-enabled solutions to blue-chip clients in investment banks, law firms, and professional services firms. With nearly 7,000 employees worldwide, we focus on providing high-quality, customer-focused services across complex, highly regulated environments.

Are you a self-driven individual with a proactive, solution-oriented mindset? Do you possess the confidence and expertise to effectively manage the workflow and project coordination of both print and digital projects? We are seeking an experienced Traffic Manager with comprehensive experience in overseeing workflows, managing resources, and liaising with clients and suppliers.

If this aligns with your skill set, then this position could be the ideal opportunity for you. Apply today!

Purpose of the Role

This is a varied role, acting as the liaison between the client and our busy Creative Team to ensure that jobs progress smoothly and efficiently through the studio. The ideal candidate will possess a balance of strong interpersonal and organizational skills.

Previous experience working in cross-functional teams as a Workflow Manager, Traffic Manager, or Production Manager is essential. Success in this role will be reflected in the increased efficiency of project management, as well as the clarity of communication between the client and the team.

Key Responsibilities:

• Review current workflows and proactively suggest improvements.

• Assess incoming briefs to ensure they are complete and clear, creating detailed timing plans (when needed), and managing creative resources to meet the brief.

• Ensure the successful delivery of all creative projects, making sure all outputs meet the brief and conducting copy checks where necessary.

• Manage the Creative inbox, providing timely communication with stakeholders, confidently managing expectations, and sharing project updates.

• Organize regular check-ins with teams to ensure work is progressing smoothly, removing any potential barriers, and helping to prioritize daily tasks.

Requirements:

• Experience working with creative teams and managing internal processes.

• Confidence in building strong working relationships with key departments and stakeholders.

• Strong communication skills, with impeccable attention to detail. Proofing skills and excellent verbal and written English are essential.

• Highly organized, with a focus on accuracy and quality in a fast-paced environment.

• A natural problem-solver who is focused, self-motivated, and forward-thinking. You will have the ability to work effectively and deliver projects on time.

• Calm under pressure, able to prioritize, adapt, and multitask effectively, while managing numerous projects and adjusting plans as needed due to the reactive nature of the business.

• Knowledge and experience using Adobe Creative Suite for print, digital, and video projects.

• Knowledge of print processes and techniques, and experience managing suppliers when necessary.

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

• 25 days holiday, plus bank holidays(pro-rata for part time roles)
• Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
• Life Assurance
• Private Medical Insurance
• Dental Insurance
• Health Assessments
• Cycle-to-work scheme
• Discounted gym memberships
• Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com(we do not accept applications to this email address).

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