Creative Lead

Creative Lead

Salary: £50,000 per annum, plus company benefits

Location: Leeds, LS10 1AB

Contract: Full Time, Permanent

Shifts: 37.5 hours per week, Monday – Friday, 7:30am until 4pm with 1 hours unpaid lunch break

Work model: Hybrid

Williams Lea seeks a Creative Lead to join our team!

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

Purpose of role 

The Creative Team Lead will be a dynamic integrated designer joining a Creative team, based at our Onshore Delivery Centre in Leeds supporting a leading global law firm based in London. You will be an independent thinker, able to work closely with clients and the global delivery team.

As part of the team, you will be responsible for representing the department, delivering exceptional design content for both print and digital platforms as well as contributing to strategic campaigns.

You must have an understanding and passion for taking content and representing this in an impactful and engaging way across appropriate print and digital communication channels. The key to the role is the delivery of innovative and creative content execution across media with a consistent look and feel.

We are looking for someone with a ‘can-do’ attitude, willing to put forward ideas and have a keen eye for detail. Ensuring that all work sent out is to the highest standard and within brand guidelines. The candidate should be an extremely organised and dedicated individual with strong communications skills.

The work is very fast moving and often requires the application of judgement. You will be required to interpret numerous client instructions and translate those requirements into ‘branded’ concepts and final designs, which work in both the digital and print spaces. The Creative Team Lead will also be responsible for the day-to-day management of the offsite team.

Key responsibilities 

• To provide integrated creative solutions and campaigns that bring to life the content and ‘brand’ design
• Liaise with the client in a professional and helpful manner, proactively managing their expectations
• Support the business to manage and deliver Client work, right first time on time
• Interpret and challenge the brief requirements, offering the best solution for clients
• Take responsibility for escalating or resolving, as appropriate, any client issues, regularly communicating updates to the Studio Manager
• Help deliver the best branded solutions to the Client and market
• Proactively providing Clients outstanding printed and digital marketing collateral, in compliance with brand guidelines
• Think creatively to produce new ideas and concepts whilst working with the Creative Director
• Experience working with design principles of animation and moving image
• To use the workflow software and adapt to any existing procedures within the team
• Provide technical input and advice on print and digital projects as required
• Produce final files for print and write print specs
• Ensure that projects are delivered on time and within budget
• Creation of infographics
• Quality checking and accuracy
• To lead and develop the team through 1-2-1’s, team meetings, development and performance reviews
• To develop and up skill the team to focus on digital solutions
• Ensure that the workload and team is staffed correctly i.e. absence and holidays

Personal attributes

• We require an extremely organised and dedicated individual with strong communications skills, and an advanced knowledge of Adobe Creative Suite. Print, digital/moving image design along with working knowledge of Microsoft Office Suite
• You will strive to achieve client satisfaction in all you do, as a key member of the Studio your colleagues will support and help develop you wherever possible. You will return the same sharing culture with your fellow colleagues and the business

Essential core skills required:

• Formally design trained with a relevant qualification in graphic design or relevant industry experience
• Able to develop compelling concepts and offer innovative design solutions within corporate design guidelines
• Confidence to present and explain ideas to clients and colleagues
• Ability to balance work on several projects at a time • Understand and anticipate clients’ needs and expectations
• Innovative with the ability to implement problem solving initiatives
• Exceptional accuracy and attention to detail
• Advanced skills in Adobe Creative Suite; Illustrator, Photoshop, InDesign, Premier Pro, After effects, Dreamweaver
• Skill in animation/motion graphics is key
• Video editing using Adobe suite is essential
• HTML skills essential, Knowledge of SharePoint
• Designing and coding campaign micro sites and landing pages
• Working knowledge MS Office skill

Advantageous skills:

• Knowledge of Adobe AEM Smart-forms
• Photography, AR/VR and Videography knowledge
• Voice Over
• Calm and mature personality with the ability to work both on own initiative and in a team environment, often under pressure and to strict deadlines
• Professional, confident and enthusiastic team player
• Excellent communication and organisational skills with the ability to prioritise an often-conflicting workload
• Flexibility regarding working hours
• Excellent customer relationship management skills
• High level of confidentiality in management of staff

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

• 25 days holiday, plus bank holidays(pro-rata for part time roles)
• Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
• Life Assurance
• Private Medical Insurance
• Dental Insurance
• Health Assessments
• Cycle-to-work scheme
• Discounted gym memberships
• Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at [email protected](we do not accept applications to this email address).

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