Creative Director

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

We are looking for a visionary Director of Creative Studio to lead and elevate the creative output of our event agency. This person will shape the creative direction across live, hybrid, and digital experiences, ensuring every project delivers bold ideas, compelling storytelling, and exceptional design.

You will lead a multicultural, geographically distributed team of in-house creatives and external freelancers — including graphic designers, content managers, storytellers, and other creative specialists — fostering collaboration, creative excellence, and a strong shared vision across borders.

This is both a hands-on creative leadership and strategic management role for someone who thrives at the intersection of ideas, people, and execution.

What You'll Do:

Creative Leadership

• Define and drive the overall creative vision and standards of the agency
• Translate client briefs into powerful creative concepts and narratives
• Ensure consistency, originality, and high production value across all creative deliverables
• Lead concept development for pitches, proposals, and flagship projects
• Familiar with AI tools

Team Leadership & Development

• Manage and mentor a diverse team of internal creatives (designers, content managers, storytellers, etc.) in a multicultural environment
• Build, curate, and oversee a strong network of freelance creative talent across Europe
• Foster a collaborative, inclusive, and inspiring creative culture across different countries and time zones
• Provide clear feedback, direction, and professional development opportunities

Creative Operations

• Oversee creative workflows, timelines, and resource allocation across multiple projects
• Ensure creative quality control from concept through final delivery
• Collaborate closely with production, strategy, operations, and client services teams to ensure feasibility and alignment
• Help shape processes that improve efficiency without compromising creativity

Client & Pitch Involvement

• Participate in client meetings to present creative concepts and rationale
• Act as a senior creative voice in pitches and high-profile projects
• Build trust with clients through strong storytelling and strategic thinking

Innovation & Trends

• Stay ahead of trends in events, brand experiences, digital content, and design
• Introduce new creative approaches, technologies, and formats to keep the agency’s work fresh and competitive

What We're Looking For:

• 8+ years of experience in a creative leadership role within an event agency, creative agency, or experiential environment
• Strong portfolio demonstrating concept development, storytelling, and visual excellence
• Proven experience leading multidisciplinary creative teams
• Experience working with freelancers and remote teams across multiple countries
• Deep understanding of brand experiences, live events, and content-driven environments
• Excellent communication

Languages

• Fluent English (required)
• Spanish (strongly preferred)

Additional European languages are a plus

Key Competencies

• Visionary creative thinker with strong storytelling ability
• Inspiring team leader and mentor
• Highly collaborative and culturally aware
• Strong organizational and project oversight skills
• Comfortable balancing big ideas with practical execution
• Confident presenting to clients and internal stakeholders

What We Offer

• The opportunity to shape the creative direction of an international event agency with an unique set up of Multicultural profiles in the team
• Opportunity to grow a team and develop Creative mindset of the agency
• A multicultural, collaborative, and ambitious team
• Flexibility in working across locations in Europe
• A space where creativity, experimentation, and bold ideas are encouraged

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!