We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.
We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.
Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.
Let’s build experiences people love—together.
We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.
We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.
Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.
Let’s build experiences people love—together.
The Opportunity
As our Account Executive, Corporate Sales, you’ll target and develop existing customers and new business/new logo opportunities and execute a complex, solution-based consultative sales process encompassing multiple groups within high growth SMB and mid-market organisations (up to 1500 employees).
Other responsibilities include:
Develops new business opportunities by analyzing and proactively targeting high-potential departments within high growth mid-market companies
Articulates and demonstrates UserTesting’s unique business and technical value
Executes end-to-end sales activities, including lead follow up, opportunity qualification, sales process, subscriber acquisition, and retention
Proactively develops unsolicited proposals that justify the expanded use of UserTesting throughout the enterprise
Effectively forecasts sales opportunities, while tracking and using critical metrics that predict sales success
Tracks all relevant sales activity using the company's CRM platform (SFDC).
Builds a plan to optimize the resources and growth in identified territory
Directs and communicates feedback for the company and supports future solution development
Prioritizes opportunities and manages time & resources appropriately
The Team
Our global Go-to-Market function is a high-performing group of sales professionals across multiple segments. It includes solution consultants, customer success managers, business development, services and is led by an accomplished, global leadership team.
What We’re Looking For
Extensive experience selling within an Enterprise SaaS environment, ideally working on six-figure deals
A proven track record of exceeding quota and delivering commercial impact across new and existing business
A structured approach to sales—you’re comfortable working with frameworks like MEDDPICC
A natural multitasker who thrives managing full-cycle sales from prospecting to expansion
Ability to engage and influence a range of personas, including C-level executives
Comfort navigating complex organizations and leading multi-threaded sales opportunities
Creative problem-solver with strong organizational skills and sharp attention to detail
Ability to close business within defined fiscal periods, balancing urgency with thoughtfulness
Familiarity with tools such as Salesforce, Clari, Outreach, 6Sense, Google Suite, and ZoomInfo/Cognism
Willingness to travel to customer sites and collaborate with colleagues at local UserTesting offices
Ideal candidate will be located in Edinburgh and able to commit to 2 days a week in the office
Don’t meet every single requirement but excited about the role?
We encourage you to apply! Research shows that some candidates, especially those from underrepresented backgrounds, may hesitate to apply unless they meet 100% of the criteria. At UserTesting, we value diverse perspectives and are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
Application Process
Meet with a Recruiter
Meet the Hiring Manager
Participate in a Skill Interview and Stakeholder Interview
Offer Stage
Accommodations
At UserTesting, we’re committed to creating inclusive and accessible experiences for all candidates. If you need accommodations or have specific requests about how we can tailor our interview process to better suit your needs, please email us at: [email protected]. If you'd prefer to speak to someone, just ask—we’re here to help.
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
