About Planet
Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.
We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.
Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.
Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.
Role overview:
Are you a proud, self-confessed word nerd? Looking for a company that recognizes your professional skill and encourages you to put it to good and varied use? We’re hiring an experienced copywriter to join our growing marketing team and help tell the story of one of the world’s most dynamic paytech and fintech brands – Planet.
Reporting to our Editorial and Reputation Lead, you’ll create clear, engaging copy for press releases, social media, and employee communications, while collaborating with cross-functional teams to ensure consistency.
What you will do:
Storytelling:
Create clear, accurate, compelling copy and assets to bring to life the essence of Planet for our customers, partners, and our internal team around the world.
Support with writing press releases, articles, social media posts, and internal and external announcements in a consistent brand tone of voice.
Internal Communications:
Help build and maintain employee pride and engagement through internal channels including intranet, round tables, town halls and change communications.
Streamline messaging to reduce “noise” and improve clarity during business transformation efforts.
External Communications:
Contribute to PR activities, including media monitoring and drafting thought leadership in a variety of formats for different audiences.
Assist with sensitive customer communications and governance processes for high-risk messaging.
Collaboration:
Work closely with Marketing, HR, Product, Operations and Commercial teams to hone consistent messaging across all channels.
Liaise with legal and compliance teams for approvals on sensitive communications.
Measurement & Reporting:
Track engagement metrics for internal campaigns and media coverage for external comms.
Prepare summary reports for leadership on communication effectiveness.
What you will do:
5+ years’ experience copywriting in English. (Priority for those with fintech, payments SaaS or technology experience working in a regulated environment).
Exceptional written and verbal communication skills. (Please include links to three examples of your published work.)
Ability to adapt tone for different audiences (employees, customers, media).
Attention to detail, strong organisational skills, and great stakeholder management.
Familiarity with digital communication tools (SharePoint, Teams, social platforms).
The process:
Application with three links to published work, pre-chat with recruiter (where needed), interview with hiring manager, short-written test (in your own time) ahead of final interview with hiring manager and department head.
For candidates who progress to interview stage with the hiring manager, constructive feedback can be honestly and warmly provided to any unsuccessful candidate who would like it. We’re grateful to and respect all applicants for your time and energy applying.
Why Planet:
Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.
Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.
At Planet, we embrace a hybrid work model, with three days a week in the office.
Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.
