Coordinator, DTC Content Operations, EMEA - 6 Month FTC

Working in a dedicated team, the role is responsible assisting the team in the delivery of high quality, value-for-money TV, and Feature materials to Disney’s Direct to Consumer platforms, primarily Disney Plus. Working across D+ content including D+ EMEA Originals, EMEA Acquisitions and new language launch, to aid the team with administration requirements across the workflows. Strong communication, operational skills and the ability to multi-task, manage high volume and remain calm under pressure is essential.  

Asset Preparation Responsibilities.  

• Raise accurate and timely orders to commission the creation and delivery of audio, video, art & metadata, for specific titles across multiple languages, recognising unique requirements for each while ensuring creative consistency and cost control. 

• Work with third-party vendors to agree delivery schedules. Track the completion of projects using reporting tools. 

• Work with third party licensors / Postproduction companies to track the timely delivery of content into Disney to required technical specification. 

• Update and maintain records to reflect current delivery status of materials and specifications.  

• Ensure stakeholders and business partners are kept fully informed of any issues that might impact material delivery timelines.  

• Liaise with internal colleagues to ensure that localised assets are ordered and production schedules meet agreed delivery timelines.  

• Research Disney inventory systems to establish available elements and request asset movements as required. 

• Action QC failures, rejections and recall notifications and update/replace materials as required.  

• Management of workflow and tasks to be undertaken within agreed SLA timelines. 

Other General Activities 

• Attend and contribute to Team, vendor meetings, and applicable stakeholder meetings. 

• Work effectively with departmental colleagues and cross-functionally with other members of studio operations.  

• Develop and maintain strong working relationships with internal and external parties.  

• Maintain a strong awareness of technical developments in the digital media space. 

• Adhere to defined agreed business processes, taking opportunities to improve.  

• Drive to continually develop knowledge of the product slate, media types and the territories, including customers & market dynamics..  

• Participate in systems testing and contribute suggestions for workflow and systems improvement. 

• Provide holiday and sickness cover for colleagues under the ‘Buddy’ scheme.  

Required Qualifications & Skills  

• Experience in TV or Non-Linear Distribution/Post Production required. 

• Experience of high and ultra-high-definition technology, new media and electronic file delivery an advantage. 

• Experience of Mastering QC analysis and corrective recommendations an advantage 

• Project management skills and experience essential 

• Working knowledge of Microsoft Excel, Google Docs, Slack, Smartsheet, Airtable. 

• Good knowledge of SAP a great advantage 

The Perks