HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
Transportation Supplier Manager
Location – UK
Full Time
About Us
HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard-to-reach high-value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course, we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality.
Job Summary:
We are seeking a commercially driven and highly organized professional to take on the role of Transportation Supplier Manager. The purpose of this role is to manage a portfolio of transportation suppliers within a defined geographical area, ensuring effective provision of multiple transportation services. You will be fully accountable for negotiating rates, terms, and conditions with suppliers, monitoring ongoing commercial and operational performance, and delivering contracts in line with internal governance and compliance frameworks. This role requires strong influencing and negotiation skills, a deep understanding of the travel and hospitality industry, and the ability to build long-term, successful relationships with suppliers.
Responsibilities:
- Develop and establish strong relationships with transportation suppliers within your portfolio.
- Negotiate the most competitive rates, terms, and conditions for Hotelbeds clients in both B2B and B2C environments.
- Ensure suppliers understand our value proposition and marketing tools to maximize their performance and competitiveness.
- Deliver contracts across the geographical area in line with internal contract cycle deadlines.
- Ensure all contracts meet internal governance, audit, and compliance frameworks.
- Act as the main point of contact for all commercial matters, including contracts, promotions, and amendments.
- Monitor supplier performance closely, working with the Pricing team to ensure competitiveness and availability.
- Support internal colleagues to ensure suppliers meet health and safety requirements and deliver agreed SLAs.
- Source new product requests to ensure full product coverage within the geographical area.
- Deliver a breadth of product in key gateways to meet client needs.
- Review competitive landscapes within gateways to ensure commercial and operational excellence.
Skillset and Experience Required:
- Negotiation Expertise: Strong influencing and negotiation skills with proven ability to secure competitive agreements.
- Industry Knowledge: Solid experience and commercial understanding of the travel and hospitality industries, key competitors, and related technology.
- Relationship Management: Proven ability to build strong internal and external relationships using an open and consultative approach.
- Communication Skills: Highly developed verbal, written, and presentation skills.
- Experience:
- 2+ years as a contracts negotiator.
- Previous experience in contracting and negotiation with suppliers.
- Travel industry experience highly beneficial.
- Languages: Excellent English (spoken and written); additional language skills that support negotiation are a plus.
- Personal Traits:
- Excellent interpersonal skills with cultural versatility and empathy.
- Passionate about customer satisfaction and committed to organizational excellence.
- High standards of personal integrity and values.
- Technical Knowledge: Understanding of channel managers and related systems.
At HBX Group, we believe that diversity drives innovation and makes travel a force for good.
We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives, and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
