Continuous Improvement Manager

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality.

Octopus Energy is on a mission to drive the global renewable energy revolution, and we need passionate people to help make our vision a reality.

Octopus Energy Services is spearheading the transition to greener, more affordable energy by installing in-home technologies—from smart meters and EV chargers to low-carbon heating, home batteries, solar, and beyond. We aim to deliver smart energy, low-carbon solutions that empower our customers to control their energy use and reduce their carbon footprint.

At Octopus, we believe in not only innovating with renewable technologies but also in continuously improving how we deliver them. Our Continuous Improvement (CI) initiatives are vital to making our services more efficient, scalable, and impactful. We foster a culture where each team member’s contributions are valued, creating an inclusive environment for streamlining processes, enhancing quality, and reducing costs—ultimately driving a better, greener experience for our customers.

As the Continuous Improvement Manager within our Supply Chain team, you will lead CI initiatives across all facets of our logistics and operations, embedding a culture of continuous improvement throughout Octopus Energy. You’ll work to enhance processes, promote efficiency, and help us achieve the highest standards of service and operational excellence.

What you'll do

• CI Strategy & Leadership: Develop and execute a comprehensive CI strategy aligned with Octopus Energy’s goals, fostering a collaborative culture that embraces Lean Six Sigma principles across the supply chain.




• Process Improvement: Lead cross-functional teams to identify, analyse, and implement process improvements across the supply chain, with a focus on efficiency, quality, and delivering value.




• Lean Six Sigma Projects: Utilise Lean Six Sigma methodologies to drive measurable improvements across all supply chain areas, ensuring sustained performance gains.




• Cultural Shift: Partner with leaders and stakeholders to make CI a core value, creating and leading workshops and training to empower teams at all levels to adopt CI practices.




• Data-Driven Decision-Making: Use data analytics to monitor key performance indicators, identify trends, and proactively address performance gaps across the supply chain.




• Stakeholder Engagement: Foster collaborative relationships with field operations, logistics, procurement, technology, and other internal and external teams to drive process improvements and align initiatives with overall company objectives. Partner with stakeholders to ensure solutions are both scalable and sustainable.




• Training & Development: Mentor and develop team members in Lean Six Sigma tools and CI methodologies, creating an environment of continuous learning and growth.

What you'll need

• Lean Six Sigma Certification: Green Belt or higher (Black Belt preferred), with a strong record in implementing Lean principles and Six Sigma methodologies.




• Experience: 5+ years in a CI role within a supply chain, logistics, or manufacturing environment, with experience fostering cultural change.




• Analytical Skills: Proficiency in data analysis and CI software, with a demonstrated ability to use analytics to make strategic decisions.




• Communication Skills: Excellent interpersonal skills with a talent for conveying CI principles and inspiring teams at all levels.




• Project Management: Skilled in managing multiple CI projects, with a collaborative approach and a strong sense of accountability.




Desired Skills:

• Bachelor’s degree in Engineering, Business, Supply Chain Management, or a related field; advanced degree preferred.
• Familiarity with advanced analytics and visualisation tools (e.g., Power BI, Tableau) to support CI initiatives.
• Proven experience implementing digital transformation in supply chain CI projects.
• Ability to adapt and thrive in a fast-paced, dynamic environment with a focus on sustainability and customer centred solutions.

Why else you'll love it here

• Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
• Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we we're voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people
• Visit our perks hub - Octopus Employee Benefits

If this sounds like you then we'd love to hear from you.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.