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At SwissBorg, our mission is to build a spectrum of investment experiences that help people redefine wealth. Our app has over 790,000+ verified users, offering the best price and liquidity across 16 fiat currencies to buy 100+ cryptocurrencies. Users can earn yield, diversify their portfolios with our themed crypto bundles, and gain access to exclusive alpha investment opportunities. Our community is rapidly expanding, with more than $1.4 billion in assets held in the app and over 51,000 premium users.
Join us in shaping the future of finance, pushing the boundaries of what's possible, and transforming the way people manage their wealth. Whether you’re in Austria or Taiwan, and whether your portfolio is worth one dollar or a million, SwissBorg provides the best tools to learn about digital currencies and manage your wealth effectively.
Join the team to help revolutionise the world together!
At SwissBorg, our primary goal is to democratise wealth management by empowering individuals from all walks of life to become financially independent. We firmly believe that true success in investing doesn't come from any secret recipe or magic formula. Instead, it arises from authentic, genuine investment experiences.
To achieve this vision, we place User Experience and Storytelling at the core of our product. By providing guidance and education on the best investment practices, we create an environment that maximises the chances of our users becoming financially free. We aim to equip them with the knowledge and tools to make wise investment decisions, leading to a more prosperous future.
We’re looking for a UX Copywriter to craft clear, concise, and user-friendly copy that elevates our digital product experience. This role goes beyond content writing—you will own our narrative, shaping the storytelling that defines our product. You’ll collaborate with leaders and product managers to refine our brand voice, ensuring every interaction resonates with clarity and purpose.
While AI tools like ChatGPT are impressive, we need a strategic thinker who understands the nuances of human communication—someone who can craft messaging that not only guides users but also fosters a deep emotional connection with our product.
At SwissBorg, we value individuals with an entrepreneurial mindset, natural leadership abilities, and a passion for building products that positively impact millions. We believe that compelling storytelling is at the heart of this mission. As a key member of our product team, you’ll be a strategic contributor, working alongside exceptional professionals dedicated to shaping the future of our platform.
You will:
- Own and shape the product narrative, ensuring consistency and impact across all touchpoints.
- Collaborate closely with the CPO, Head of Design, Product Managers, and UX Designers to integrate storytelling into product development.
- Write and refine microcopy (UI text, tooltips, error messages, buttons, onboarding flows, notifications) to enhance usability and engagement.
- Develop clear and engaging user journeys that reduce friction and improve navigation.
- Conduct research and usability testing to validate messaging effectiveness and iterate based on insights.
- Simplify complex concepts, creating instructional copy that guides users seamlessly.
- Advocate for clear, inclusive, and accessible language throughout the product.
- Work with marketing teams to align product messaging with external campaigns, ensuring a cohesive brand voice.
- Support product launches, collaborating with Product Managers to craft compelling campaigns.
- Work with translators to ensure the correct context and intent of the content are preserved across multiple languages.
Key skills:
- Mastery of English—your writing should be as refined as the language of Shakespeare.A storyteller at heart, able to craft compelling narratives that bring our product to life.
- Experience working in product development teams, shaping and influencing product narratives.
- Strong understanding of UX principles, with the ability to simplify complex technical concepts into clear, user-friendly language.
- Data-driven mindset, capable of analyzing user behaviour and refining copy-based insights.
- Exceptional leadership and persuasion skills—you will be the voice of our product, ensuring its story is woven into every touchpoint.
- Native-level English proficiency, both written and spoken.
About you:
- You have more than 3 years of experience in a UX writing role with a proven track record in UX writing and content design, specifically within a product environment.
- You have experience with shaping product narratives, having collaborated closely with product teams to craft and refine copy that supports product goals.
- You can demonstrate a strong portfolio that includes UI text, onboarding flows, tooltips, error messages, and other in-app messaging.
- Experience using user data and research to inform and refine content decisions, with an understanding of how to apply findings to improve the user experience.
- Hands-on experience with localization and translation processes, ensuring content is accurately and effectively adapted across multiple languages.
- Personal or professional interest in cryptocurrency—a solid understanding of the industry’s language and user base is essential.
Why you should apply:
- Freedom to build the company of your dreams
- Learn with (super cool) experts in finance, engineering, AI, psychology and business
- BORG bonus based on our meritocratic system
- Flexible working hours
- 25 working days of vacation + local holidays
- We'll provide you with a MacBook and a cutting edge tech stack to help you do your best work
- Annual company and team retreats - We'd love to see you at the next one!
- Continuous learning and development opportunities
If our job description speaks to you, but you don’t feel like you meet 100% of the requirements, apply anyway! You may have skills we didn’t even know we needed.
At SwissBorg, we embrace diversity. We strongly believe that getting the best outcome requires different perspectives and backgrounds. We’re committed to openness, curiosity and creating an inclusive culture because we know that diverse teams build better products and generate better ideas. We strongly encourage applications from everyone!
Familiarising yourself with our product is crucial for anyone looking to join our team. Please make sure to test the app, explore our blog for the latest developments, and follow our Careers Page, LinkedIn, and X for regular company updates!
