Content Operations Executive - 3 month FTC

Company Description

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We’re combining prestigious brands like Cannes Lions, Black Hat, Money20/20 and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights.

Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals.

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100 who are #3 in Glassdoor's Best Places to Work 2025 UK list. 

Job Description

As the Content Operations Executive you’ll play a key part in delivering a smooth and engaging digital and live experience. You’ll be the go-to person for coordinating session footage, staying in daily contact with the digital and video teams, and ensuring everything is accurate and on schedule.

You’ll take ownership of key admin tasks like tracking speaker info, creating forms, and updating schedules. You’ll also get involved in onsite planning, managing AV requirements, organising photography, and monitoring social activity. If you thrive in a fast-paced environment, love being organised, and enjoy juggling a variety of tasks, this is a great opportunity to shine.

Key Responsibilities 

• Digital Show: Communicate with the digital team which sessions are part of the digital show and on the digital schedule. Ensure seminar images are uploaded alongside the session. Managing the approval of talk footage, communicate daily the status of live talks, monitor which footage needs editing, what’s missing, any footage errors and collaborate with the video team on edits where needed.

• Administrative support: Oversee general administrative tasks relating to content operations helping to support their workload, including tracking speaker registrations and speaker guest applications, updating the Festival schedule PDF weekly, creating onsite materials including daily schedules

• Creating forms and testing applications: Create forms on monday.com and collate the completed information, including escorting lists and greenroom requirements. Test forms as needed and the speaker survey. 

• AV requirements and onsite planning: Collate technical packs for the production teams, and collect completed technical form information.

• Speaker photography: Create onsite schedules for photographers, review onsite photos of talks, tag session/ speaker theme, track when there are missing photos, and communicate daily if photos being taken are not of a high standard.

• Social activity: Monitor social posts made by speakers and hosts

• Communication: Sending logistical correspondence to speakers as required by the team, replying to customer queries via our busy team mailbox 

Qualifications

• Strong administrator - highly organised both in yourself and co-ordinating others, to ensure deadlines are met and that you can manage multiple tasks effectively 

• Strong attention to detail - we strive to ensure that everything we deliver is at a premium standard Excellent organisational and time management skills - you'll be expected to work on different projects and events simultaneously 

• Experience in event management is desirable 

• Ability to work calmly in a high-performing, fast paced environment 

• A strong communicator who is able to speak confidently to all levels of seniority

• Familiarity of Microsoft 365, g-suite and Monday.com

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say LifeAt.Informa.com

Our benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job  here.