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Journey (journey.world)

Content and Communications Manager (59 Studio)

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London, Greater London, England
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London, Greater London, England

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ABOUT THE COMPANY

59 is a multi award-winning studio based in London and New York, and is part of Journey - world leaders in Multidimensional Design. We conceive, design and deliver ambitious, large-scale story-driven artworks, stage shows and immersive experiences for live audiences, grounded by a deeply interdisciplinary process incorporating  architecture, animation, video, light, sound, music and technical design. 

We work in partnership with some of the world’s most prestigious and ambitious clients, and with best-in-class partners globally across industries to build and deliver our projects. Current commissions  include artworks, placemaking installations, temporary and permanent buildings, stage shows, ceremonies and events. 

Current projects include:

  • Multi-year collaborative projects with Heatherwick Studio and Foster + Partners.
  • The video design and  visual effects for Stranger Things: The First Shadow in the West End and on Broadway with SFP  and Netflix.
  • The writing, direction, design and animation of immersive shows for our flagship immersive venue and joint venture Lightroom. Following recent collaborations with David Hockney, Bigger & Closer (Not Smaller and Further Away), with Tom Hanks, The Moonwalkers, and a new collaboration with Vogue and Anna Wintour, Inventing the Runway, will open in October 2024, with many more to follow.
  • Amongst many others…

Focused collaboration, rigorous conceptual development and sensitivities to sustainability and cultural relevance are all hallmarks of our unique approach.

 OVERALL PURPOSE OF THE JOB

The Design Content and Communications Manager will play a key role in capturing how the design studio creates its distinct and unique design approach and working with 59’s leadership team to communicate our design work externally. You will collaborate directly with the Design team within 59 as well as the wider Content and Communications team within Journey.

This role will be responsible for managing, organising, updating, distributing, editing, deleting, curating, archiving and digitally filing 59’s project assets which may include copyrighting, photos, images, illustrations, audio files, videos, PDFs, logos or other branded materials.

You will collaborate with external suppliers to generate assets such as photos and films where required.


KEY RESPONSIBILITIES

Key responsibilities will include, but are not limited to:

Online Platforms

  • Maintain 59’s website and all social platforms ensuring they are up to date with the full company archive and showcasing current work - with support from the company’s website developer on retainer
  • Create content with the company and partners for use across all online channels
  • Formatting 3rd party assets and incorporating them into our plans
  • Establish and agree project specific crediting at a contractual level with 59’s Producing team
  • Coordinate ongoing delivery of the 59 brand and key messages in dialogue with the 59 Directors and Senior Management team, including messaging around the uniqueness of 59’s design approach

Documentation & Archive

  • Ensuring an effective and strong file management system for 59’s design work across a variety of assets - both digital and analogue
  • Being on call to distribute content for a wide range of uses across departments, campaigns and purposes
  • Introducing new ways to archive, document and showcase 59’s work

Asset Generation & External Sharing

  • Maintain and expand 59’s supplier base in this area, such as graphic designers,  photographers and filmmakers,  ensuring strong relationships and high quality output
  • Maintain ongoing benchmarking of how other Studio’s document their work and develop 59’s approach so that it remains high-quality and forward thinking
  • Support 59’s recruitment approach as required
  • Routinely evaluate 59’s impact and reach as required

Stakeholder Management

  • Ensure 59 has assets to draw upon for client communication across a wide range of industries including up to date brochures, business cards, letterheads, presentation decks and event invitations as required
  • Act as the brand guardian for 59 across press and marketing for all projects including proofing and editing press releases and establishing expert design sign off for any assets captured and used
  •  Liaising with external PR / marketing agency


Reports to
: Principle Creative Director
Key Relationships: The full Design Department, Project Directors, Principle Design & Creative Directors, Managing Director


PERSON SPECIFICATION

Essential:

  • Experience delivering high quality content across written and visual communication
  • Experience managing a pipeline for content generation and communication
  • Experience of a fast-paced environment and an ability to adapt to changing circumstances
  • Experience working with busy executive level leadership
  • Strong attention to detail
  • Strong administration skills with specific experience using Dropbox, Microsoft suite and Google Slides
  • Experience overseeing a team of suppliers to deliver your work

Desirable:

  • Experience as a manager
  • Experience working in other global contexts, particularly in Middle East and Far East territories
  • Experience with InDesign
  • Experience working in a design studio across one or more design specialisms including spatial design & architecture, video design & animation and technical design


HOW TO APPLY:

Please submit a comprehensive CV and a cover letter (maximum two A4 sides) or up to three minutes of audio describing your suitability for the position and how your skills and experience match the person specification, via the online form only. 

If you would like to arrange a chat with the Director of People, to discuss the role in more detail in advance of applying, please contact us at [email protected] - we’re very happy to facilitate this. 

Applicants should provide contact details for two references. We will seek your permission before making direct contact with any referees. 

All applicants must be eligible to work within the UK.


INTERVIEWS

Application Deadline: Friday 28th February, 9am

Interviews:
Round 1 -
Thursday 6th March 10am-4pm 
Round 2
- Wednesday 12th March 2.30-5pm

The interview panel will include 59’s Head of Producing and the Director of People, they will be joined by colleagues from the Producing and Creative Director  teams, across the two rounds of interview.

Our interviews are built as two way conversations to better understand each other’s work and aspirations, and may include  a task to better understand the candidate's process. We operate equal opportunity interviews and typically share the opening interview questions in advance with candidates. Interviews are held in-person at our London Studio in order for candidates to meet some of the team, however they can be arranged online if there are geographical considerations.

Salary Pay Range

£33,000£46,600 GBP


About Journey:
Journey is a global design and innovation studio pioneering multidimensional experiences (MDX) that transform how people perceive, engage, and interact with the world. With studios in New York, London, Miami, and Dubai, we blend strategy, design, technology, and narrative to create sensory-rich journeys that ignite emotion and deepen connections between people, brands, and culture. 

 

Journey was formed in 2022 by visionary leaders who refuse to accept limits. United through the acquisitions of award-winning studios ICRAVESquint/Opera59, and VMI Studio, together, we form something new: a multidimensional design practice with unparalleled expertise across the physical, immersive, and digital realms. 

 

But we're so much more than a combination of acquisitions; we're a revolutionary framework of layered design capabilities akin to the layers of a technology stack for software companies. Like the best technology stacks, our framework continuously evolves to embrace new capabilities and creative possibilities with the future of the human experience at the forefront. This game-changing framework, the Journey Experience Stack, allows us to design for every touchpoint and create uncommonly cohesive brand universes, drawing on our collective expertise in interior design, lighting design, media design, interactive design, and content creation to deliver industry-first solutions for entertainment, healthcare, retail, hospitality, real estate, and cultural institutions. 

 

No other full-service studio practices multidimensional design or vertically integrates its experience capabilities with this level of sophistication. Whether we’re reimagining the hospital-patient relationship, creating the world’s most immersive entertainment venue, revolutionizing live theater, or crafting virtual twins that accelerate ideas’ passage from vision to reality, Journey’s work is pioneering the shift of how people perceive, engage, and interact with the world. 

 

 

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