Consumer Panel and Cost Benefit Analysis Panel Manager

Consumer Panel and Cost Benefit Analysis Panel Manager

Division – Corporate Governance    

Department – Consumer Panels

Salary – National – ranging from £72,100 – £90,000 and London from £79,300 – £100,000 per annum (salary offered will be based on skills and experience)

About the FCA

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

The Consumer Panel an independent panel, set up by the FCA to represent the interests of consumers in the development of policy for the regulation of financial services. It is composed of consumer experts across the UK and acts as a “critical friend” to the FCA, across the full spectrum of the FCA's duties, giving a voice to consumer interests. It provides advice and challenge to FCA teams, the Executive Committee and Board at all stages of the policy life-cycle.

The Cost Benefit Analysis (CBA) Panel is an independent panel, established last year to provide advice to the FCA and Payment Systems Regulator (PSR) in relation to CBAs. It is made up of senior specialists drawn from a range of disciplines including academia and industry. The panel works closely with FCA teams, including our economists in order to ensure that the FCA’s interventions are transparent, effective and proportionate to the harm we are seeking to address.

Both panels also report annually, publicly, and have frequent direct contact with the FCA Board and senior executives.

The Panels are supported by a dedicated secretariat team. The Manager of this team plays a pivotal role, leading the secretariat and advising the Panels’ Chairs and members. The Manager acts as a bridge between FCA teams and the Panels. They also work closely with the Manager of the other FCA and PSR Panels, as well as the wider leadership team of the Corporate Governance Division.

What will you be doing?

There are 4 key dimensions to this role:

• Trusted adviser to the Panel Chair and members, helping them perform their role. This requires you to have a strategic grasp of the role of the Panels and the work of the FCA

• Managing relationships between the Panels and the FCA (including policy, risk, supervision, authorisations, the economics function, our Executive and the Board), ensuring effective information flows and relationships, so that the FCA obtains the full benefit of Panels’ expertise. The role also involves building relationships with external stakeholders including HM Treasury

• Leading the Panel’s secretariat team, to ensure they deliver and assist the Panels in their work, and – as a people manager – coaching and nurturing talent and skills. As part of this, providing performance reporting and demonstrating accountability and leading recruitment of Panel members

• Working closely with the Manager and secretariat team supporting the other panels (the Practitioner Panel, Small Business Practitioner Panel, Markets Practitioner Panel, Listing Authority Advisory Panel, PSR Panel), as part of the wider divisional leadership team within the Corporate Governance Division

You will lead a team of c.6 individuals and report directly to the Director of Corporate Governance.

What will you get from the role?

• Work closely with a wide range of influential and experienced senior stakeholders

• Gain a “360-degree” view of the FCA’s policy life-cycle and CBA process

• Engage with in the full spectrum of FCA policy, not confined to any sector or part of the UK

• Work with a wide range of stakeholders, including at CEO/Board level, as well as consumer groups and senior economists

• Gain experience in “applying strategy”– linking the Panels’ remits with the FCA’s Strategy and Business Plan to help shape effective engagement between the two, and enabling the Panels to have the most positive impact

• Have the support and opportunity to share knowledge with the wider Corporate Governance Divisional leadership team and colleague

Which skills are required?

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

Minimum

• Experience of managing teams and a track-record of developing colleagues. This includes experience of performance oversight, reporting against targets and risks, planning and prioritisation

• Experience in public policy-making and/or an economics background

• Experience of engaging effectively with a range of internal and external senior stakeholders

Essential

• Proven written and verbal communication skills

• Ability to maintain and protect information appropriately, in accordance with company policies

• Professional gravitas and confidence to advise and influence stakeholder relationships at all levels

• Experience of operational management, reporting, and accountability

• Ability to motivate and oversee colleagues, in a hybrid working environment

• Excellent analytical skills and an ability to communicate with impact to a range of audiences

Our Values & Diversity

We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

Did you know? 50% of our Executive Committee are women.

The FCA is committed to achieving greater diversity across all levels of the organisation. Given this, we particularly welcome applications from women, minority ethnic, disabled, and neurodivergent candidates for our role.

Benefits of working at the FCA

• 28 days holiday per year plus bank holidays

• Hybrid working (work from home up to 60% of your time)

• Private healthcare with Bupa 

• A non-contributory Pension of at least 8%

• Life assurance

• Income protection

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements.  Many of our staff work flexibly including working part-time, staggered hours, and job shares.  We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA – Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

This role is graded Manager – Regulatory.

SC Clearance is required for this role – SC Guidance  

This role will require attendance in London approximately every month or every other month for in-person panel meetings or other events.

• Advert Closing Date: 19th March    

• CV Review/Shortlist: 20th & 21st March  

• Competency Based Interview: w/c 24th March

• Psychometric Testing: w/c 31st March  

• Final Interview: w/c 7th April

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time. 

Got a question?

If you are interested in learning more about the role, please contact: 

• For internal applicants, please contact Melanie Dubock at [email protected]

• For external applicants, please contact Chhavi Bartaria at  [email protected]

Applications must be submitted through our online portal. Applications sent via email will not be accepted.