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At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency.
By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.
Role Overview
Successful candidates would be joining the Logistics professional services team, working in a team to implement logistics management software projects. This role requires a candidate to develop both an understanding of the business processes and applied technical skills, and assistance in both these areas will be provided via training and mentoring.
Our consultants work closely with the client’s business and technical teams to implement software solutions and processes; including, among others, requirements clarifications, configuration, testing and user training.
Furthermore, the Consultant serves as an alignment point between the client and development teams.
Provide solution consultation, customer solution demonstrations, business needs and goals clarification, high-level requirements gathering and clarifications, etc.
Key Responsibilities
- Successful candidates would be joining the Logistics professional services team, working in a team to implement logistics management software projects. This role requires a candidate to develop both an understanding of the business processes and applied technical skills, and assistance in both these areas will be provided via training and mentoring.
- Our consultants work closely with the client’s business and technical teams to implement software solutions and processes; including, among others, requirements clarifications, configuration, testing and user training.
- Furthermore, the Consultant serves as an alignment point between the client and development teams.
- Provide solution consultation, customer solution demonstrations, business needs and goals clarification, high-level requirements gathering and clarifications, etc.
- Contribute to the creation of the Statement of Work document in terms of scope & requirements clarification, effort estimates etc.
- Lead requirements and specification definition with the client and drive the necessary documentation as input to the SW development team
- Define, analyze, specify, document and manage (functional / non-functional) requirements
- Drive close alignments with the product and development teams
- Provide architecture and integration consultation
- Understand overall technical aspects of PDI’s software, including application architecture and infrastructure
- Application configuration
- Ensure alignment of the internal and external technical teams involved in the implementation
- Provide solution support and issue analysis / clarification during UAT, Go-Live, and post-implementation as necessary
- Manage and execute System & Integration Testing (e.g. test plans, test execution, issue analysis & verification, etc.)
- Troubleshooting implementation issues and resolution verification
- Provide User Training
- Increase knowledge and experience to become a subject matter expert in PDI products and services; and their application in a business environment
Qualifications
- 3+ years’ experience in implementation projects or system support
- Bachelor's degree or above, ideally in a STEM or business subject
- Fluency (written and spoken) in English (mandatory) and German (preferred)
- Experience of working in client-facing environment
- Strong communication skills to support frequent customer contact
- High level of self-organization, problem solving ability, proactivity, and attention to detail
- Excellent analytical skills
- An aptitude for IT and interest in SW solutions
- Ability to multi-task and prioritize tasks with competing deadlines
- Ability to independently work as a contributing member in a high-paced and focused team
- Exhibits strong teamwork and interpersonal skills
- Ability to quickly understand new SW solutions
- Willingness to travel
- Ability to work independently on a client site
PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.
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