Position: Connectivity Manager - Hybrid
Location: London, England
About Us:
FIA Tech is the leading technology provider to the exchange traded derivatives industry. Owned by a consortium of twelve leading clearing firms and the Futures Industry Association (FIA), FIA Tech is committed to serving the industry and launching innovative solutions to improve market infrastructure across the listed and cleared derivatives industry. FIA Tech works in close partnership with the broader industry, including exchanges, clearinghouses, clearing firms and other intermediaries, as well as independent software vendors, buyside firms and end users to bring efficiency to the exchange traded and cleared derivatives industry. Our employee benefits include Private Medical Insurance, Dental Insurance, Group Life Assurance, Group Income Protection, Group Critical Illness, and Pension. Employees enjoy 30 days paid holiday in addition to Bank holidays.
Role:
FIA Tech is seeking a trade operations expert with a strong interest in fintech to join our Client Operations team during a period of exciting growth. TDN unifies ETD trade data from buy-sides, brokers, clearing houses and clearing members into a common, secure, standards-based ledger, creating a shared golden source of trading activity for participating firms and a cloud-based platform to identify and resolve bottlenecks in trade processing across the industry. The TDN Connectivity Manager is responsible for integrating firms with the network, including data transport, normalization and enrichment. The role combines project management, business analysis and implementation.
Responsibilities:
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Technical Project Management: Manage project timeline and milestones, engage and track resources, join client meetings.
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Business Analysis: Prepare ETL specifications for implementation specialists.
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ETL Implementation: Set up ETL (Extract, Transform, Load) workflows in a low-code design environment.
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UAT and Go-Live Management: Ensure that all scenarios in scope are tested, and issues are addressed. Prepare go-live and roll-back plans and share with all parties involved. Manage a controlled go live. Provide post-go-live support.
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Documentation: Document ETL processes. Prepare handover documentation for Operations.
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Issue Management: Troubleshoot issues and identify solutions. When required, work with vendors to address issues.
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Collaboration and Stakeholder Management: Work closely with the Onboarding team to ensure projects and deliverables are properly scoped and are completed within project timelines. Communicate changes, delays, and outages to the responsible Onboarding team member. Issue network setup requests, track progress and report delays.
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Onboarding Support: Work with the Onboarding team on technical requirements gathering for data feed implementations.
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Operations Support: Act as an escalation point for ETL issues. Own and resolve advanced ETL support cases.
Requirements:
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Bachelor’s degree in a quantitative field or equivalent work experience
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3+ years of work experience demonstrating strong organizational, interpersonal, and analytical skills
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Futures, Equities or FX operations experience is a must
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Programming/scripting knowledge
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Basic SQL
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CloverDX or other ETL system experience is preferred
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Knowledge of data transfer protocols preferred (e.g., FIX, sFTP, Kafka, MQ)
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Ability to think strategically and fully understand a problem before identifying a solution
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Meticulous attention to detail
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Ability to manage multiple projects in parallel and meet deadlines
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Strong communication skills
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Ability to work collaboratively with internal and external stakeholders
