Compliance Analyst

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Card Scheme Compliance Analyst do? 

A successful Card Scheme Compliance Analyst ensures Fiserv’s payment platforms meet card scheme rules and regulatory requirements while enabling reliable service for our clients. You will translate scheme publications into actionable requirements, manage the central compliance document repository, and drive timely delivery of mandatory scheme changes. You collaborate with product, pricing, operations and client teams to detect, analyse and resolve production anomalies and to embed compliance‑by‑design. This role is based primarily in Basildon with occasional travel to scheme offices in London.

What you will do:

• Monitor and interpret card scheme publications and regulatory updates, assessing platform impact and priority.

• Undertake reviews, testing and monitoring to validate end‑to‑end compliance with scheme requirements, policies and procedures.

• Manage the central scheme document repository and distribute scheme documents and awareness to wider Fiserv teams.

• Liaise with Pricing to communicate scheme fees and pricing changes and coordinate the Compliance review forum.

• Analyse card association documentation and client requirements and produce clear business requirements for platform change.

• Support multi‑platform reviews, client migrations and component implementations to ensure compliance‑by‑design.

• Investigate production anomalies and scheme data issues, coordinate remediation and support incident responses.

• Respond to queries from internal and external stakeholders and maintain accurate compliance evidence and reporting.

What you will need to have:

• Strong analytical and problem‑solving skills with advanced reporting capability, including Excel and structured reporting.

• Working knowledge of card scheme rules, message formats, transaction lifecycle and chargeback workflows.

• Experience conducting compliance reviews, gap analysis and preparing evidence for assessments or audits.

• Excellent stakeholder management with clear written and verbal communication for technical and non‑technical audiences.

• Ability to manage document repositories and coordinate distribution, tracking and version control.

What would be great to have:

• Familiarity with processing platforms such as FirstVision, MAS or Base24.

• Knowledge of EMV, tokenization, 3‑D Secure, PCI DSS, PSD2/SCA or regional regulatory frameworks.

• Experience supporting client migrations, product releases and platform change delivery.

• Prior involvement in scheme investigations, forensic reviews or audit management.

• Hands‑on experience with project and tracking tools (Clarity, Jira, Confluence) and compliance governance frameworks.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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