Community & Marketing Coordinator

Role: Community & Marketing Coordinator 

Location: London – Office Based  

Hours: Full-time (37.5hrs) 

Contract: Permanent 

Salary: £30,000 p.a.  

About Avado  

At Avado, we believe all transformation starts with people. As a Platinum provider of CIPD training, we empower HR and L&D professionals to build the skills, mindsets, and capabilities needed for the future of work. 

In a world reshaped by AI and rapid change, we’re committed to developing future-ready people professionals through high-impact, accredited learning experiences. Our programmes combine practical application, collaborative learning, and award-winning design to ensure our learners – and their organisations – can thrive and grow. 

Our connected learning approach blends deep expertise, innovative technology, and a strong community of support. From early-career learners to experienced practitioners, we deliver real, measurable change that supports individual growth and business transformation. 

 Avado is part of the Blenheim Chalcot portfolio – the UK’s leading digital venture builder – giving us access to a powerful network of innovation, investment, and expertise. 

About The Role 

The Community & Marketing Coordinator will play a pivotal role in helping Avado build a vibrant, active, and engaged learner community through compelling video content, interactive events, and community-led initiatives. This entry-level role is ideal for a confident, creative individual who is energised by engaging with learners, enjoys speaking on camera, and understands how to create video and social content that resonates. You’ll bring the Avado brand to life across Avado Connect (our community platform), social channels, and regular webinars—while supporting the wider marketing team on brand awareness and lead generation goals. Equally importantly, you will align with our organisational values, which were defined by our people for our people, clients, learners, and partners. 

What you’ll do 

To help us be the best, you will be accountable for: 

Community Engagement & Platform Experience 

• Growing engagement and interaction on Avado Connect through creative content, discussions, polls, interviews, and community-driven features. 

• Acting as a key stakeholder in the development and optimisation of Avado Connect to enhance the learner experience. 

• Sharing content that encourages collaboration, questions, peer connection and active participation. 

Video & Creative Content Production 

• Briefing, ideating, scripting and appearing in both long-form and short-form video content for social channels, campaigns and the learner community. 

• Recording to-camera content for TikTok, Instagram, LinkedIn and Avado Connect, staying ahead of digital trends. 

• Creating visually appealing content using tools such as Canva, CapCut and AI tools (e.g., ChatGPT) to support campaign and community activity. 

• Collaborating with the Content Marketing Associate to ensure video content complements written and campaign-based activity. 

Webinars & Community Events 

• Running, hosting and supporting monthly webinars and virtual events that drive learner engagement and value. 

• Working with stakeholders to shape themes, identify speakers and plan engaging event formats. 

• Managing end-to-end webinar processes, including promotion, delivery and repurposing event content for further use. 

Collaboration & Growth Marketing Support 

• Supporting the Marketing Manager to deliver brand awareness and lead-generation activities. 

• Working closely with the wider marketing team to ensure content is cohesive, high impact and aligned with campaign goals. 

• Bringing creative ideas that help Avado stand out across social media and community platforms. 

Data, Insights & Continuous Improvement 

• Tracking and reporting on community engagement, video content performance and webinar activity (training provided). 

• Applying insights and learner feedback to improve content and community activity. 

• Remaining curious and up to date with video, social and community platform trends. 

What we’re looking for 

Education & Experience 

• Bachelor's degree in Marketing, Media, Communications, or a related field. 

• Previous internship or freelance experience in social media, community management, video content or marketing is a plus. 

Skills & Traits 

• Confident on camera with a strong, engaging presence. 

• Familiarity with social media platforms—especially TikTok, Instagram and LinkedIn—and awareness of digital trends. 

• Experience or interest in creative tools such as Canva, CapCut or similar. 

• Comfortable using AI tools for content creation and ideation. 

• Excellent communication and interpersonal skills, especially in community and event settings. 

• Strong organisational skills and ability to manage multiple projects. 

Bonus (Not Required) 

• Experience hosting or supporting webinars, live streams or online events. 

• A portfolio of video-led content (e.g., TikTok, Reels, short-form edits). 

• Experience managing or contributing to online communities. 

• Certifications or training in creative, social or analytical tools. 

• Experience or particular interest in HR or Education sectors. 

Attitude 

• Eager to learn, grow and take ownership of your work. 

• A natural community-builder who enjoys bringing people together. 

• Team player who thrives in a collaborative environment. 

• Proactive, curious and excited to explore new ideas. 

What you’ll get:  

Lots of benefits including:  

• Holidays – 25 days annual leave (excluding bank holidays), increasing by 1 day after 2 years and a further day after 4 years.  

• A day off on or around your birthday.  

• Cycle2Work scheme  

• Statutory pension and life assurance.  

• Employee Assistance Program & other lifestyle discounts 

• Various opportunities to gain an immersive experience into a range of Avado products and proposition.  

• On-demand access to our Avado Connect community  

• Curated personal development and learning tools – SEEDL platform  

 And… just for being here, we offer you a culture that’s created and nurtured by super smart people and underpinned by our Values which guide our thinking, decisions and actions, creating a truly unique place to work. You will also get to be at the forefront of helping a very diverse range of professionals enhance their careers, whether at the early stages or later down the line. You'll enjoy an environment with an enviable workspace to use in West London, serious personal development opportunities (well, we are a learning organisation after all), and some rather nice job-related and lifestyle perks. Oh, and one more thing - we're a Great Place to Work™ certified company, something we are rightly very proud of!  

 And we’re highly inclusive….  

Avado is one of those rare places where anyone from anywhere with any background or experience is free to come and do their very best work. We believe in the diversity of thought, as that’s what helps us help our clients and learners – whether investing in their own development, or having their employer invest for them. Equality, diversity and inclusion are values that underpin our success; come and see for yourself!