Community Manager

As Community Manager, you’ll own Juniper’s private community — bringing our community strategy to life and leading projects that build connection, engagement, and long-term value.

You’re a doer who thrives in a high-ownership environment — from building authentic relationships to shaping the systems, content, and initiatives that keep the community supportive and energised.

Working with our Nutrition Coaches and Moderators, you’ll launch impactful initiatives, solve challenges, and continually refine how the community runs.

This is a hands-on role for someone who blends creativity with structure — proactive, data-minded, and driven by impact. You’re passionate about improving health and building a community that inspires progress and belonging.

• Own and evolve the community experience: Take full ownership of Juniper’s private community — from content and engagement to the systems that keep it running smoothly.
• Turn strategy into action: Bring the community vision to life through initiatives, content, and experiences that deepen connection, build trust, and drive retention.
• Lead the content rhythm: Plan and deliver a dynamic mix of posts, prompts, and conversations that tap into what members are talking about — blending education, motivation, and inspiration to keep the community alive and engaging.
• Design and deliver initiatives: Drive participation, foster accountability, and celebrate success at scale — whether that’s a week-long challenge, an IRL meet-up series, or a program designed to drive long-term engagement and retention.
• Measure, learn, and act: Track engagement, sentiment, and community health metrics to understand what’s working — and spot opportunities to improve. Identify emerging themes, engagement gaps, or process challenges early, and take proactive steps to keep the community evolving and thriving.
• Build scalable systems: Design and refine efficient workflows for content, moderation, and reporting that help the team work smarter as the community grows.
• Treat community like a product: Collect feedback, test ideas, and iterate on systems and content to keep improving how we show up.

• Experienced: You’ve spent 3–4+ years managing online communities, ideally in the health, wellness, or lifestyle space. You know how to spark genuine connection at scale (bonus points if you’ve led teams to do it, too).
• A strategic doer: You can zoom out to design systems and strategy, then zoom in to execute — running experiments and delivering measurable results.
• Proactive and self-led: You anticipate challenges, spot opportunities, and move ideas into action without waiting for direction.
• Content-savvy and data-minded: You know how to create content that connects, manage a strong editorial rhythm, and use data to iterate and elevate your approach.
• A natural communicator: You write and speak with warmth and clarity, and know how to adapt your tone and style across different channels.
• Structured and systems-minded: You bring clarity, consistency, and efficiency to how content, moderation, and community operations run.
• Curious and fast-moving: You love to test, learn, and scale what works — keeping things fresh, relevant, and responsive to what members need.
• Empathetic and mission-driven: You care deeply about improving people’s health, ending stigma around medicated weight loss, and creating spaces where members feel seen, supported, and proud of their progress.
• Thrive in fast-paced environments: You excel in high-ownership settings where collaboration, accountability, and momentum go hand in hand.

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well-being, fertility, and skincare.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

• Be an owner – Your own stake in the business with our employee options program
• Invest in your growth – Annual development budget plus 3 days of professional development leave
• Work flexibly – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration
• Support your well-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you
• Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year
• Join a connected team – A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.