Community Coordinator

Ocado is an expert in robotics, automation engineering, and innovative, cutting-edge technologies. We power the world’s largest dedicated online grocer, ocado.com. The information security team here at Ocado is responsible for implementing systems and solutions to keep all our data, customers' data, and super-secret stuff safe!  

Join a dynamic and growing team that helps drive change and enhances our excellent security culture within the business. In this role, you’ll build relationships and make friends. You will be immersed in Information Security and tasked with helping communicate our essential message to our employees globally in a way that is accessible to all.  

Our employees are our biggest security asset. As members of our Information Security Awareness team, we must ensure everyone thinks of security!  The Infosec Awareness team creates a vast range of engaging content, including articles, newsletters, posters, infographics, and educational videos, all produced in-house.

This is a hybrid role based in our Hatfield head office two (2) days a week

Here’s some of what you will do in this role:

Community Engagement

Act as our community's primary point of contact, responding to inquiries, moderating discussions, and fostering a positive, inclusive environment.

Collaboration

Build and enhance relationships within the wider Infosec team, other key business areas, and individuals globally, enhancing our reach and impact.

Content Creation

Develop and contribute to creating engaging content, including blog posts, reports, articles, and updates, to educate and inform our champions about our latest security messaging.  

Growth and Improvement

Support champions to help identify areas or teams needing our assistance to improve their security posture.  This communication should travel both ways, so listening and learning are also essential.

Monitoring and Reporting

You will use data and analytics to identify trends, evaluate our successes and make data-driven decisions that drive our continued success.

Part of a Team

Be part of a small team working closely on various projects, often responding to the latest cyber news.

In addition to the above, you will support the messaging and agenda of the wider Infosec team as our mission continues to evolve.

We also handle parts of annual training, phishing simulations and reports and gather feedback through annual culture studies to drive positive change.

So, what kind of person would we like you to be?

• You feel confident leading conversations, whether online or in person, and enjoy bringing people together. 
• You love meeting new people and building lasting relationships. 
• Can you tell a story that’s both engaging and educational? That's a big plus! 
• You're excited to learn how information security impacts work and home life. 
• You know the difference between something that looks good and something that looks great. 
• We’d love you to have creative ideas, and you can be part of the team that sees these through to completion.   
• You have a sharp eye for detail, catching the small things that matter.
• You're a great team player but can easily get things done on your own too.
• You’ve got a real interest in technology, specifically information security, which would be a bonus.
• Experience with graphics or video? Awesome, that’s a bonus!
• A creative mindset or artistic streak? Also a big plus!
• Experience with analytics and data, an understanding of Microsoft Excel or Google Sheets

What we offer you

Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately.

• 30 days ‘working from anywhere in the world’ policy 
• Wellbeing support through dedicated apps and an Employee Assistance Programme 
• 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
• Pension scheme (various options available including employer contribution matching up to 7%)
• Generous Private Medical Insurance (within the first month of joining!)
• Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary) 
• 22 weeks paid maternity/primary parent leave and 6 weeks paid paternity leave (once relevant service requirements complete) 
• Train Ticket loan (interest-free)
• Cycle to Work Scheme
• Free shuttle bus to and from Hatfield Train Station to the Hatfield offices 
• Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices
• Opportunity to participate in Sharesave and Buy as You Earn share schemes
• 15% discount on Ocado.com and free delivery for all employees (within the first month of joining!