Communications Partnerships Manager

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Please note that this role will close at 00:01 on Tuesday 3 March, and therefore we advise getting your application in by no later than midnight on Monday 2 March.

Team overview

Ofcom’s mission is to make communications work for everyone. We are looking for an experienced social media influencer and partnerships manager to help explain Ofcom’s work in online safety, and other policy areas.

Ofcom is the regulator for the communications services that we use and rely on each day. We regulate services from phone and broadband to TV and radio, airwaves and the postal service. And, crucially for this role, we’ve taken on new duties to make online services safer for everyone. It’s important work on behalf of

people across the UK.

The industries Ofcom regulates are evolving fast, making this an exciting time to join our team. High-quality, reliable communications services have never mattered more to people’s lives, and making the online world safer is a generational task. The Campaigns Manager sits in Ofcom’s fast-paced, welcoming and expert Communications Department – previously judged by PR Week as the best place to work in-house in the UK.

Purpose of the Role

The Communications Partnerships Manager will identify, recruit and manage relationships with a roster of ambassadors (or ‘influencers’), and partners, who will help explain important information about online safety to social media audiences.

This is a hands-on role with full responsibility for managing Ofcom’s relationships with these individuals, from start to finish. This is likely to include using research tools to scope and shortlist potential partners; initiating contact with them or their representatives; conducting due diligence to ensure they are appropriate, responsible spokespeople for online safety and other policy areas; negotiating terms; and working with selected influencers – in partnership with other Communications colleagues – on messaging and outcomes.

We are looking for someone with a strong combination of influencer marketing and relationship- management experience. You’ll be immersed in digital media channels and fluent in what works on different platforms and with distinct audiences. You’ll be bringing a wide range of people on board, and you’ll be central to how we communicate vital information to the public about online safety.

Key responsibilities

• Use a range of tools to identify a large number of online partners, both individuals and bodies, who have the interests, remit and reach to communicate online safety, and other policy areas, credibly to new audiences.

• Work closely with our Insights and Evaluation Lead, both in selecting potential partners and measuring the reach and impact of all influencer-led communications.

• Be responsible for all due diligence on potential partners to ensure they are reputable, uncontentious and would not pose any conflicts of interest in working with Ofcom on online safety or other policy areas.

• Directly manage the relationship with a wide range of concurrent partners, and/or their representatives, from initial contact and negotiations, right through to the provision of contracts in partnership with Ofcom’s Procurement team.

Essential Skills, knowledge and experience

• Demonstrable experience in digital communications, including a strong track record in forming and managing influencer relationships.

• In-depth understanding of modern digital communications, with the ability to make strategic recommendations about which channels and spokespeople are most effective for particular messages or audiences.

• Executing Plans: Excellent organisational or skills, with a thorough approach to delivery and enthusiasm for managing concurrent projects and ensuring that milestones are met.

• A proven commitment to measurement and evaluation, with experience of using data and insights to shape communications strategy.

• Forming Relationships: Excellent interpersonal skills, and a willingness quickly to form strong, trusted relationships with internal and external parties.

• Channelling Influence: A confidence personality who is comfortable pitching an opportunity to a partner or their representative, as well as negotiating terms.

• Understanding of, or familiarity with, Ofcom’s regulated industries (in particular online safety) would be an advantage.

Inclusivity Statement

Ofcom has a clear mission: to make communications work for everyone.  To be able to deliver on this, we want our organisation to reflect the diversity of background, experience, upbringing and thought that exists across the UK.  We aim to recruit from the widest pool of candidates possible – no matter your social background, age, ethnicity, sexual orientation, gender, or disability. We also warmly welcome applicants who are returning to the workforce after a break – for whatever reason. If you have taken time away and are ready to rejoin, we look forward to reviewing your application.

Where positions are listed as full-time, we remain open to reduced hours, part-time arrangements, job shares, and other flexible working options. From day one, we champion flexible work arrangements to accommodate individual needs. You can read more about our Rewards, Benefits and Well-being on our careers page.

Our recruitment processes prioritise accessibility and inclusivity. If you need adjustments, information in an alternative format, or prefer to apply in a different way, please contact us at [email protected] or call 0330 912 1378.

As a Disability Confident Leader, we offer interviews to disabled applicants who meet essential criteria for advertised roles. Learn more about this scheme here.  https://careers.ofcom.org.uk/careers/how-we-hire/