Communications Assistant - 12 month FTC

Company Description

We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. 

Great journeys start with Trainline 🚄 

Now Europe’s number 1 downloaded rail app, with over 125 million monthly visits and £5.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, and affordable as it should be. 

Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh, Berlin, Madrid, and Brussels. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey.

Job Description

The best things about the job: 

• In this role there is scope to be creative and dynamic – we welcome someone with a self-starting attitude who loves to stay on the pulse of the cultural agenda, piggyback news and land coverage. 

• You’ll be part of a tight-knit, highly creative and supportive comms team based mainly in the UK, who work closely together to brainstorm and problem-solve to drive results. 

• You’ll have exposure/get to shadow a broad spectrum of PR activity from policy comms to consumer, across multiple markets

• Drafting comments, media alerts and supporting on press releases - pulling media target lists and pitching to journalists.

• Working on campaigns, projects and initiatives to support the team’s objectives. 

• Supporting at PR activations/stunts and events. 

• Staying on the pulse of the news agenda and PR industry

• PR reporting – supporting on pulling together presentations to share with the wider business.

• Participating in ideation to help drive consideration and brand love for Trainline.

• Press inbox management – initial triage on queries and appropriate escalation. 

• Using Trainline’s self-serve data tools to mine extracts which could be used in media materials and outreach.

• Budget tracking and contract management

• Working ad-hoc to support the wider Comms and Corporate Affairs functions.

Qualifications

Preferred experience in: 

• 4+ years’ experience working in PR/Comms (consumer and/or corporate), preferably in an agency or in-house as part of a proactive press office team

• Developing press materials and pitching to media

• Working in a fast-paced environment, highly motivated with the ability to multi-task, meet deadlines and prioritise own workload 

• Knowledge of UK media

Desired experience: 

• Working with, or for, a tech or travel company 

Capabilities:

• Strong writing skills and a keen eye for detail 

• A genuine interest to stay up to date with the latest news and trends; culturally tuned in and inquisitive 

• A self-starting attitude, and you’ll need to be organised and a team player 

• English speaking to native level

Additional Information

Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, extra festive time off, and excellent family-friendly benefits.

We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one!

Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do:

💭 Think Big - We're building the future of rail

✔️ Own It - We focus on every customer, partner and journey

🤝 Travel Together - We're one team

♻️ Do Good - We make a positive impact

We value open expression at Trainline, we believe it’s the diversity of experience, backgrounds and perspectives of our employees that makes us who we are. We encourage everybody to play a part in changing the way people travel across the world.