Comms & Engagement Lead

We believe in the power of ingenuity to build a positive human future.  

As strategies, technologies, and innovation collide, we create opportunity from complexity. 

Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. 

We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport.  

Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. 

PA. Bringing Ingenuity to Life. 

We’re looking for Comms & Engagement Lead for Digital & Data who will lead on delivering the strategic communications and engagement plan for the stream.  

This role is focused on Digital & Data but also connects the stream to the wider firm. You’ll work closely with the Inclusion & Engagement team, Internal Communications, HR, and other central teams to support firm-wide initiatives. This role reports to the Digital & Data Stream Lead. 

Key Responsibilities: 

• Develop and own the D&D communications and engagement strategy, leading all actions aligned to the plans. 

• Advise senior leadership, shaping messaging, and enabling two-way communication. 

• Lead high-quality, multi-channel communications. 

• Regularly evaluate communication effectiveness using insights and data. 

• Strengthen culture, community across Digital & Data 

• Build and maintain trusted relationships with senior Digital & Data leaders, challenging and advising appropriately.  

• Strengthen an internal network across functions (Internal Comms, HR, Talent, Inclusion & Engagement).  

• Use your network to advocate for Digital & Data colleagues and connect people across PA.  

• Using pulse survey data, you will lead Stream wide initiatives, campaigns, or workstreams, ensuring clear structure, objectives, and outcomes. 

• Lead rank-based forums and line manager forums for the stream 

• Run regular listening circles for underrepresented groups, in line with pulse survey  

• Build collaborative, inclusive environments that help teams thrive and perform. 

• Lead or contribute to Digital & Data strategic initiatives, transformation programmes and culture building efforts.  

• Introduce new tools, technologies, and ideas to improve communications and community building. 

• Demonstrate excellence in communication strategy, content creation, engagement design, and change communications. 

• Stay up to date with trends in internal communication, digital engagement, and employee experience. 

• Promote best practice and role model communication excellence across the firm.  

• Line manage team members (2) and project teams, providing coaching, feedback, and development conversations. 

• Create psychologically safe environments where teams can share ideas, innovate, and develop. 

• Work with our marketing team to support external marketing campaigns; The Intelligent Enterprise  

Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. 

About you: 

• You thrive on bringing teams together across the firm to drive engagement. You care about people experience and champion wellbeing and I&D at every opportunity. You love to apply creative and innovative approaches to solving complex communications and engagement challenges. 

• To be successful in this role you’ll need a good understanding of internal communications and employee engagement, event management, and market trends. The person in this role needs to be action and results oriented, taking an insights-driven approach to monitor and implement initiatives to continuously improve employee engagement. You’ll create opportunities for two-way engagement so that employees’ voices are heard by senior leaders.   

What We’re Looking For 

• Senior level internal communications or engagement experience in digital, tech, or data led environments. 

• Proven ability to design and implement communication strategies that engage diverse audiences. 

• Exceptional written, visual, and verbal communication skills. 

• Strong stakeholder influence, and relationship management  

• Experience using digital engagement tools, metrics, and insights. 

• Ability to manage multiple priorities in a fast-paced environment. 

Desirable Attributes 

• Creative, strategic thinker with a passion for culture, engagement, digital communities, and employee experience. 

• Skilled at navigating complexity and leading through ambiguity. 

• Enthusiastic about building community and enabling others to succeed. 

• Passionate about people and making a difference. 

We know the skill-gap and ‘somewhat need to tick every box’ can get in the way of meeting brilliant candidates, so please don’t hesitate to apply – we’d love to hear from you.

Apply today by completing our online application

Please be aware that some of our UK roles at PA Consulting require a UK security clearance.

All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK.

We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government’s guidance on security vetting before applying.

Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples’ working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. 

Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world’s most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. 

Find out more about Life at PA here. 

We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: 

• Health and lifestyle perks accompanying private healthcare
• 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days 
• Generous company pension scheme 
• Opportunity to get involved with community and charity-based initiatives 
• Annual performance-based bonus 
• PA share ownership 
• Tax efficient benefits (cycle to work, give as you earn) 

We’re committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. 

Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on [email protected] 

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