Lead profitable growth for NatWest Boxed’s unsecured personal lending business. Identify and execute growth initiatives with clients and channel partners, analyze performance data, optimize channel economics, and balance volume, risk, margin, and conversion with Pricing, Credit Risk, and Product teams. Develop initiative roadmaps, quantify commercial opportunities, and provide product roadmap requirements. Requires extensive unsecured lending or embedded finance experience, strong analytical and financial modeling skills, and proficiency with Excel, Python, or SQL.
Join us as a Commercial Performance Lead - Lending - NatWest Boxed
- Joining as a Commercial Performance Lead in our Commercial Strategy team, you will be instrumental in enabling profitable growth for the unsecured personal lending (UPL) business of NatWest Boxed.
- This is a high impact, hands-on role that will be owning the identification and execution of holistic growth initiatives for our UPL product. You will be working with clients, channel partners, Pricing, Credit and Product, being the driving force behind our growth
- Joining a collaborative and friendly team, you’ll have the opportunity to broaden your network and relationships as you work closely with key areas of the business
What you'll do
As a Commercial Performance Lead, you’ll be working closely with our clients and aggregator partners to identify success factors, pain points and growth opportunities. You will be creating shared initiative roadmaps to drive our joint success
We’ll also expect you to:
- Work with Pricing, Credit Risk and Product teams to continuously balance trade offs between volume, risk, margin and conversion to optimise our performance
- Dive deep into data and conduct complex and nuanced performance analyses to identify growth levers and ways to expand our market share across our brands
- Optimise channel strategy and economics to optimise our portfolio performance
- Feed build requirements into our product roadmap, providing clear articulation and quantification of the commercial rationale
The skills you'll need
We’re looking for someone with extensive experience in Commercial or Credit roles in the open market Unsecured Personal Lending space. Along with this, you’ll have experience within an embedded/white-labelled lending, embedded finance or a SaaS fintech background
We’ll also need you to have:
- Strong analytical skills and experience driving data driven insights using Excel modelling and/or Python, SQL and using them to inform business initiatives
- Financial modelling skills and the ability to frame and communicate complex analyses in a clear and structured manner
- Deep intellectual curiosity and keen interest to get into the details of complex Fintech/Banking-As-A-Service (BaaS) commercial models and products
- The ability to operate effectively in a fast moving and evolving environment
Hours
35Job Posting Closing Date:
10/11/2026Ways of Working:HybridNatWest Group City of London, England Office
City of London, United Kingdom, 0
NatWest Group Croydon, England Office
Croydon, United Kingdom
NatWest Group Hertsmere, England Office
Hertsmere, United Kingdom
NatWest Group London, England Office
250 Bishopsgate, London, United Kingdom, EC2M 4AA
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