Commercial Operations Specialist
Location. This is a full time role based in Slough, UK, Hybrid Working
Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is dedicated people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.
What you’ll get:
- An agile career and multifaceted working culture
- An inclusive and ethical workplace
- Compensation programs that recognize high performance
- A variety of benefits dependent on role and location
What you’ll do:
- Act as Salesforce.com champion within the Licensing Business
- Design, analyze, and present commercial data, including metrics, and KPIs, to support decision-making and clarity to the different licensing commercial teams
- Develop dashboards and reporting tools to track customer negotiations and help to define with commercial teams criteria for classification of licensing agreements
- Support the end-to-end overview of customer data for licensing; creating a customer profile with the various agreements and history
- Support projects within the Customer Support team, including but not limited to CRM and CLM implementation, as well as contract preparation and ad-hoc back-filling of team if and when needed
What we’re looking for:
- Minimum three years work experience in a commercial operations role; adept in Microsoft Suite (Excel, PPT, SharePoint)
- Salesforce.com super-user; must have strong knowledge of commercial processes and confirmed ability to harmonize across various collaborator
- Proactive demeanor and autonomy to take initiative, with effective communication skills to work in global environment with team with varied strengths members
- Bachelor degree or equivalent experience is required
Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only an outstanding privilege, but also an excellent responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving sophisticated problems and developing new insights in life sciences. In return, we offer the happiness that comes with improving lives all around the world. The happiness that comes with making a significant difference.
Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.
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