Commercial Manager

Commercial Manager 

The ClearScore Commercial Team is responsible for the monetisation of the ClearScore platform through B2B partnerships with over 50 of the biggest and most innovative financial service providers in the UK. We are searching for an experienced Commercial Manager to join our incredible team to support the launch and expansion of a new product offering - Clearer.

As a Commercial Manager, you will play a pivotal role in driving revenue performance by managing and monetising our strategic partnerships while spearheading the creation of a new product. This is a highly cross-functional, fast-paced role where you're expected to problem-solve, bring innovative ideas to the table, and collaborate with teams across disciplines to capitalise on commercial opportunities. Acting as the voice of the partner and providing market expertise to internal and external stakeholders, you will bring an analytical mind, entrepreneurial attitude, consultative approach, and a lot of proactivity.

This is an opportunity to work in partnership with multidisciplinary technology and product teams in a highly agile zero to one environment. You will drive performance through the business and, in turn, help millions of people make better financial decisions. The Commercial Manager will support the Commercial Growth Lead by managing a portfolio of strategic partnerships, focusing specifically on pitching and building a new product which we believe will transform the way debt consolidation and refinancing is done in the UK.

What will you do:

• Support the Commercial Growth Lead on pitching a new product to lenders in the UK (with scope to expand globally), helping them understand how it can add value for their customers and business, whilst ensuring it meets ClearScore performance targets.
• Lead the contractual negotiation process to ensure we secure the right terms with lender partners for this new product.
• Create and drive commercial strategy for the new product, ensuring appropriate positioning in the market context.
• Source repayment instructions for credit cards and loans from lenders in the UK to continuously improve the coverage of products we can offer to consolidate for our Users.
• Work closely with the product, design and engineering teams on continuous optimisation of the product and the conversion funnel, folding in feedback from lender partners to ensure the product remains market leading.
• Dive deep into our platform’s rich data to derive key business and new initiative insights related to the product, converting them into actions that help our users and partners. 

You're a fit for the role if you present most of the following:

• At least 3 years experience with a strong track record in professional settings and/or academia.
• Previous experience in a commercial role within financial services or product development is desirable but not mandatory.
• Passion and enthusiasm for the problems we are solving, with the ability to use creativity and initiative to achieve these goals.
• Comfort with ambiguity and readiness to take on significant responsibility quickly.
• Experience with data-driven decision-making is highly beneficial.
• Experience using SQL or similar tools to self-serve analytics would be highly beneficial but not mandatory.
• A track record of success pitching new products to external parties would be beneficial.

Previous work experience in any of the following would be advantageous:

• Management Consulting
• A relationship-focused, client-facing environment such as partner/account management
• Launching a new product to market in financial services
• Relevant work in a consumer finance, fintech, payments or B2B tech company
• Product development or product management experience

Why ClearScore?

ClearScore is the UK's #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions.

Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do.

Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

If you feel like this could be the place for you, apply and our Talent team will be happy to share more.

Benefits:

• 25 paid holidays and a “duvet day” on your birthday
• Hybrid Work Environment
• Private health and dental cover - including mental health support through Bupa 
• GP office visits
• Life assurance scheme
• Up to 6% matched pension
• Regular Lunch and Learns with guest speakers
• Dog-friendly office
• Daily breakfast and free snacks
• Access to discounts via Cobens Extras 
• Free sports and social clubs
• Generous training allowance
• Leadership-led training
• In-house psychotherapist
• Financial coach to help you plan and achieve your goals
• No clock-watching culture
• Generous maternity and paternity plans
• Culture and inclusion representatives
• Transparent pay structure and a career growth plan

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

Our Hybrid Model

We embrace a dynamic hybrid work environment that balances flexibility with collaborative in-person experiences. Our approach is designed to foster innovation, team connection, and individual productivity.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face-to-face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities.

What This Means for You:

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
•  Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule

We’re committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work!

Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations.