Commercial & Investment Bank Controls Management Negative Media Analyst - Senior Associate

Job Description
Join our team in in Commercial & Investment Bank Control Management to Drive reputational risk control by analyzing negative media, delivering insights, and shaping processes to protect our firm's brand.
As a Senior Associate Negative media analyst in Commercial & Investment Bank Control Management team, you will perform a crucial part of the firm's reputational risk control framework. In this role you will take ownership for monitoring, assessing and reporting Negative Media escalations, producing and managing key metrics and reports to support the framework and maintain associated procedures. As well as identifying, reviewing and addressing issues relating to the negative media escalation framework you will chair and facilitate meetings with senior stakeholders and business partners to review processes, identify and implement opportunities for improvement. By ensuring compliance with regulatory and internal requirements, you will champion initiatives that strengthen the operational risk environment across the firm's client selection processes. This collaborative role requires strong stakeholder management and communication skills, as well as the ability to influence training and communication plans to support successful change delivery. Utilization of the firm's analytical software will further enable you to execute your responsibilities effectively and deliver actionable insights.
Job responsibilities:

• Own and maintain weekly escalation reports, clarifying ownership and improving actionable insights.
• Lead the transition to a risk management-focused approach, identifying and resolving persistent issues in escalation reports.
• Review and refine daily news digests to ensure quality and relevance of negative media monitoring.
• Chair and facilitate meetings with senior stakeholders to review and revise reputational risk processes, ensuring compliance with regulatory requirements.
• Organize and lead monthly working group meetings to address negative media, risk, and control topics.
• Collaborate with technology teams to update LOB mappings and align processes with organizational changes.
• Develop methodologies for analyzing material KYC events using advanced data techniques (e.g., subject tags, keywords, fuzzy matching).

Required qualifications, capabilities, and skills:

• Relevant years of experience in risk or controls management
• Strong analytical and problem-solving skills
• Experience with Intelligent solutions and data analysis tools e.g., Alteryx, VBA, Excel, Tableau, Signavio, Pega etc .
• Experience participating in cross-functional projects and facilitating meetings with senior stakeholders.
• Excellent written and verbal communication skills
• Experience with process automation and reporting efficiency.
• Familiarity with KYC, reputational risk, and regulatory compliance.
• Demonstrated ability to drive innovation and adapt to emerging technologies (AI experience a plus).
• Strong organizational skills, attention to detail, and the intent to lead and own tasks

Preferred qualifications, capabilities, and skills:

• Experience/ understanding of SNAP, and Negative Media objectives
• Background in banking, payments, markets, or financial services
• Project management experience
• Experience in process enhancement for tactical or strategic aims and objectives

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.