Commercial Growth Sales Manager

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices.

We’re looking for a seasoned and results-driven Commercial Growth Sales Manager with a proven track record in enterprise sales with a deep understanding of payments, cloud native technologies, API driven solutions, with the ability to build a pipeline of clients alongside establishing successful sales partnerships. Experienced in selling to large enterprises, start-up fintechs and financial institutions.

Key Responsibilities Include:

• Market Analysis - Identify growth areas through market trend analysis
• Client Relations - Manage vital client relationships across organisational levels, fostering satisfaction and loyalty
• Sales and Partnership Development - Demonstrate commercial acumen, negotiate agreements, and develop new partnerships for strategic growth
• Customer Focus and Growth - Maintain a customer-focused approach, achieving revenue targets and driving growth in market share and volume
• Strategic Vision - Set strategic visions for a portfolio of major clients, collaborating internally for implementation
• Performance Reviews - Deliver service reviews, showcasing financial performance, and collaborate on Payment Services initiatives
• Team Collaboration - Actively participate as a team player, collaborating with internal stakeholders for initiative success
• Prospecting and Proposals - Excel in prospecting, preparing bids, proposals, and presentations for high-value service offerings
• Stakeholder Management - Manage senior client stakeholders, adapting to market requirements in Fintech, payments, banking, lending, and insurance

• Proven experience in enterprise sales, business development, or partnerships within financial services or fintech
• A robust record of closing complex, high-value deals with regulated institutions or large corporates
• Previous exposure to UK and cross-border payments rails, APIs, and platform-led solutions
• A strategic mindset with a hands-on, delivery-focused approach
• Experience in larger enterprise environments; scale-up exposure is a plus
• Understanding of payments market and eco-system 
• Influencing, sales and negotiation skills
• Communication Skills
• Organisational Skills
• Excellent People Skills

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About us:

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.