Commercial Bank Business Management Fraud Associate

Job Description
Step into a pivotal role with our Commercial Banking Fraud Prevention team, where your expertise will shape the strategies that protect our firm and clients from fraud. This is your chance to drive impactful change and advance your career by optimizing fraud prevention and enhancing client experiences. As a Business Management Associate, you'll hone your skills in data analysis, strategy development, and stakeholder management, all while contributing to a high-performing team. Embrace the opportunity to collaborate with industry leaders and innovate in a supportive, growth-oriented environment. Join us and be part of a mission that makes a real difference.
As a Business Management Associate within the Commercial Banking Fraud Prevention team, you will play a pivotal role in safeguarding our firm and clients from potential fraud losses. You will design and implement robust strategies that enhance fraud detection while ensuring a seamless client experience. Working collaboratively with us, you'll have the opportunity to drive strategic initiatives and influence key stakeholders. Your contributions will be vital in maintaining a strong control environment and supporting the broader goals of our organization. Join us to be part of a team that values innovation, collaboration, and continuous growth.
Job Responsibilities

• Support management of effective fraud strategies and policies across application, authorization, and authentication channels.
• Ensure compliance with fraud policies and controls within governance and change control procedures.
• Ensure optimal efficiency and effectiveness of fraud operations support.
• Design and execute suitable controls to balance risk with client experience.
• Build robust fraud strategies to maintain high performance levels and strong fraud detection.
• Work with product partners to evaluate new products and mitigate fraud risk with appropriate controls.
• Support strategic fraud initiatives and bank-wide projects related to fraud strategy and policy rules.
• Partner with the Data & Analytics team to improve data availability for analysis and strategy creation.
• Collaborate with Fraud Operations to manage fraud case volume, strategy changes, and trend mitigation.
• Communicate proposed strategies and deliver appropriate reporting and management information to stakeholders.
• Participate in bank-wide projects and interact with external vendors as a representative of the Fraud Risk Management team.

Required Qualifications, Capabilities, and Skills

• High attention to detail.
• Proven ability to multitask with a sense of urgency.
• Adaptability to new functional areas and concepts.
• Ability to manage changing and competing priorities.
• Strong analytical and communication skills.
• Proficiency in Microsoft Excel, including pivot tables, macros, and look-up functions.
• Strong proficiency with other Microsoft applications such as PowerPoint, Access, Visio, and Word.
• Ability to articulate, communicate, and influence senior executives confidently.
• Strong problem-solving, critical thinking, and decision-making skills.
• Experience or understanding of business processes.
• Self-motivated and driven to achieve targets and deliverables.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.