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Job Title: Commerce Consultant - Digital Shelf SME
Location: London, Newcastle, Birmingham, Manchester, Edinburgh
Career Level: Consultant (CL9)
About Accenture
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.
“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO.
About the Role
As a Commerce Consultant, you will play a key role in shaping and delivering innovative Commerce solutions that enhance cart conversion, personalization, and digital experience. You will work closely with clients to assess their commerce technology needs, recommend best-fit solutions, and support the implementation of cutting-edge Commerce platforms.
Responsibilities
Client Requirements & Evaluation: Assist in gathering and analysing client requirements to identify suitable Commerce technology solutions.
Solution Blueprint Development: Contribute to the creation of technical solution blueprints that address client needs while aligning with industry best practices.
Implementation Support: Assist in the deployment and integration of commerce technology systems, ensuring smooth connectivity between product catalogue, commerce, payment and order management platforms.
Cross-functional collaboration: Work closely with cross-functional technical teams to ensure effective project execution and alignment with client goals.
Project Documentation: Maintain clear documentation of requirements, design decisions, and implementation processes.
Industry Insight: Stay updated on emerging Commerce trends and technologies and contribute ideas for continuous improvement.
Skills and Experience
Multiple years of experience in Commerce technology, digital transformation, or a related field.
Hands-on experience with one or more leading Commerce platforms (e.g., Salesforce Commerce Cloud, Adobe Commerce, SAP Commerce, Commercetools etc.).
Understanding of commerce data models, customer journey mapping, and digital order execution.
Strong analytical, problem-solving, and communication skills.
Experience in sales channel optimization (D2C, B2B, Marketplace)
Experience in working within Agile or hybrid delivery methodologies.
Adhere to strategic direction set by Key Leads.
Bonus Points
Certification in a Commerce platform (e.g., Salesforce Commerce Cloud, Adobe Commerce, SAP Commerce, Commercetools etc.).
Experience in large scale digital commerce transformation projects.
Consulting or agency background with a track record of delivering Commerce project
What’s in it for you:
Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as:
Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.
Family-friendly and flexible work policies.
Attractive pension plan with financial wellbeing support and resources.
Private healthcare insurance plan and Mental Wellbeing support.
Employee Assistance Programme, Career Development and Counselling.
A range of generous Parental Leave offerings.
Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture London, England Office
30 Fenchurch St, London, United Kingdom, EC3M 3BD
