Vistar Media Logo

Vistar Media

Client Success Associate

Posted 26 Days Ago
Hybrid
New York, NY
Junior
Hybrid
New York, NY
Junior
Support Client Success team in pre-sale RFPs and day-to-day campaign management for DOOH and mobile. QA creative assets, traffic campaigns, pull and reconcile reporting, coordinate creative development and billing, and ensure timely delivery of client deliverables.
The summary above was generated by AI

Vistar Media is the home of out-of-home (OOH). As a global ad tech company and the world's largest digital out-of-home (DOOH) advertising marketplace, we offer technology designed to make buying and selling OOH media easier. Our goal is simple: to help the world's marketers leverage OOH's unique ability to motivate and delight. 

From strategic partnerships with major media owner networks to executing impactful campaigns with renowned global brands such as Nestlé, Porsche, Target, and Levi's, our team is filled with passionate, innovative, and collaborative problem solvers, engaging and entertaining consumers like you in the real world. Find your home in out-of-home - find your people at Vistar.

As of January 2025, Vistar Media was acquired by T-Mobile and is now part of T-Mobile Advertising Solutions. By combining our DOOH expertise with T-Mobile’s unique customer insights and expansive omnichannel capabilities, we’re creating new opportunities to innovate at scale and make a meaningful impact on the future of out-of-home media.

Out-of-Home (OOH) is the fastest growing channel in advertising. From billboards to retail media to urban panels, 98% of us see at least one OOH advertisement every week. It’s a part of life. As the pioneer in OOH technology, we build solutions that help brands find their audience in the right place at the right time, on digital signage networks around the corner, or around the world. 


About us:

Vistar Media is the home of out-of-home (OOH). As a global ad tech company and the world's largest digital out-of-home (DOOH) advertising marketplace, we offer technology designed to make buying and selling OOH media easier. Our goal is simple: to help the world's marketers leverage OOH's unique ability to motivate and delight. 

From strategic partnerships with major media owner networks to executing impactful campaigns with renowned global brands such as Nestlé, Porsche, Target, and Levi's, our team is filled with passionate, innovative, and collaborative problem solvers, engaging and entertaining consumers like you in the real world. Find your home in out-of-home - find your people at Vistar.

About the role:

A successful candidate for this role has a high level understanding of the digital advertising landscape and previous experience working in customer support. This individual works well in a fast paced startup environment, has strong communication and problem solving skills, and is curious to learn. You will report to the Director of Client Success and work closely with the Client Success team to assist in pre-sale activities and day to day campaign management across managed & self-service buys.

What you’ll do:

  • Assist the Client Success team in building RFPs to create comprehensive media plans for existing and potential clients

  • Partner with the Client Success team to gather assets, set-up campaigns, and monitor campaigns for performance and delivery

  • QA creative files and digital assets for DOOH & Mobile campaigns. Coordinate with Client Success to ensure creative files and tags meet specs.

  • Coordinate custom creative development with client and internal teams, overseeing the timeline and asset creation from start to finish

  • Traffic 1st and 3rd party campaigns across DOOH and mobile

  • Pull DOOH and Mobile reporting, coordinate with internal teams to resolve reporting discrepancies and meet client needs

  • Support the Client Success team with billing efforts for our clients

  • Take clear ownership of assigned projects and keep them on-track; meet all deliverables accurately and in a timely manner

What experience we’re looking for:

  • Bachelor’s degree

  • 1-2 years of industry experience; experience at a programmatic technology company preferred.

  • Experience working w/ Third Party Ad Servers, Verification, and Measurement Partners (DoubleClick, Sizmek, IAS, DoubleVerify, Cuebiq, Foursquare, IRI, etc.)

  • Understanding of ad operations, trafficking and analytics

  • Experience or familiarity with mobile and or location-based data

  • Highly proficient using MS office suite (Excel, Word, PowerPoint)

Base Pay Range: $46,700 - $84,300

 

Corporate Bonus Target: 5%

 

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

 

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

 

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

If you’re ambitious, highly driven, and interested in making an impact, Vistar is the place for you. Apply to join our team… we’ll see you out there.

Vistar Media London, England Office

3 Waterhouse Sq Greater, London, United Kingdom, EC1N 2SW

Similar Jobs

Senior level
Financial Services
Own recurring Voice of Client reporting, analyze qualitative and quantitative feedback, identify satisfaction and attrition drivers, and translate findings into actionable recommendations. The role involves data cleaning, validation, segmentation, visualization, executive presentations, dashboards, stakeholder collaboration, and managing multiple analyses across Wealth Management.
Top Skills: ExcelMicrosoft Powerpoint
4 Days Ago
Hybrid
Entry level
Entry level
Marketing Tech • Sales • Software
Support onboarding and manage a portfolio of new SaaS clients, helping them adopt the platform, increase usage, and achieve gifting program outcomes. Build stakeholder relationships, recommend gifting strategies, identify account expansion opportunities, introduce new capabilities, and meet spending and usage targets. Partner cross-functionally to improve the client experience, with a path to Client Success Manager within approximately six months based on performance.
Top Skills: HrisSaaS
5 Days Ago
Remote or Hybrid
Expert/Leader
Expert/Leader
Healthtech • Biotech
Owns customer success and strategic partner relationships for Helix’s life sciences data licensing, sponsored testing, and clinical development businesses. The role leads implementation coordination, identifies expansion opportunities, translates customer feedback into product improvements, establishes scalable customer success processes, mentors team members, and represents the function in leadership discussions. Candidates must bring extensive biopharma or life sciences partnership experience, people leadership, strong communication, and demonstrated use of AI tools to improve productivity and business outcomes.

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account